Krogers will only allow use of a debit card if the transaction method is debit not credit unlike every other retail business. I've even used my bank issued debit card internationally and was able to use as a chredit card, meaning no need for entering a pin number, but not at Krogers.
I've heard from them: "It's your bank..." Well, it's not my bank, I checked. "It's the machine, not Kroger..." IT'S KROGER you lying idiot!
Side note....the produce is pretty bad, and the variety of selections have diminished such that I might as well shop at 7-11! At least 7-11will let me use my debit card the way banks intended!
Review about: Kroger Customer Care.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.