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Krogers will only allow use of a debit card if the transaction method is debit not credit unlike every other retail business.I've even used my bank issued debit card internationally and was able to use as a chredit card, meaning no need for entering a pin number, but not at Krogers.

I've heard from them: "It's your bank..." Well, it's not my bank, I checked. "It's the machine, not Kroger..." IT'S KROGER you lying idiot!

Side note....the produce is pretty bad, and the variety of selections have diminished such that I might as well shop at 7-11!At least 7-11will let me use my debit card the way banks intended!

Review about: Kroger Customer Care.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

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Anonymous
#1378662

OP:

Please complain to Senior management about this because Senior management makes the decisions regarding payment at the front-end, not store management or any other store employee.

Just send a letter to the regional office for this location including what you wrote in your complaint.

That information is found on their website.

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