I should have figured something like this would happen at this Kroger. I ordered a cake with my son who turned 13.
He wanted a tropical theme with water/ocean and islands. The islands were supposed to be small and opposite sides of the cake but you can see that is definitely NOT what we received. So not only was he embarrassed but having a house full of 10,11,12 & 13 year olds making fun of him and the cake was unacceptable!! Family was there and they were upset as well.
But this was just icing on the cake. The store is nasty and dirty. There are only about five employees that are nice, the rest are not just racist but very rude beYond words. And don't get me started about the customers that go there.
Yes I am one once in a while when I'm desperate but I try to get what I need and get out.
I can't tell you how many times I have been in an altercation with other customers in the parking lot because either they were going the wrong way in the parking lot or very lazy and over weight and thought they deserved to park in the handicap parking spaces when clearly they did not have a permit to park there. I definitely could go on and on about this awful awful Kroger on gratiot in Roseville Mi.
Reason of review: inappropriate decorated cake.
Monetary Loss: $26.
Preferred solution: Along with a refund I believe the person that decorated that cake should removed from that position!!! Also some compensation for our embarrassment and issues that came from the other kids parents. .
I didn't like: Disrespectful employees, Nasty store, Rude customers, No management, Never go here, Racist employees, Need i say more.