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2.2

I should have figured something like this would happen at this Kroger. I ordered a cake with my son who turned 13.

He wanted a tropical theme with water/ocean and islands. The islands were supposed to be small and opposite sides of the cake but you can see that is definitely NOT what we received. So not only was he embarrassed but having a house full of 10,11,12 & 13 year olds making fun of him and the cake was unacceptable!! Family was there and they were upset as well.

But this was just icing on the cake. The store is nasty and dirty. There are only about five employees that are nice, the rest are not just racist but very rude beYond words. And don't get me started about the customers that go there.

Yes I am one once in a while when I'm desperate but I try to get what I need and get out.

I can't tell you how many times I have been in an altercation with other customers in the parking lot because either they were going the wrong way in the parking lot or very lazy and over weight and thought they deserved to park in the handicap parking spaces when clearly they did not have a permit to park there. I definitely could go on and on about this awful awful Kroger on gratiot in Roseville Mi.

Reason of review: inappropriate decorated cake.

Monetary Loss: $26.

Preferred solution: Along with a refund I believe the person that decorated that cake should removed from that position!!! Also some compensation for our embarrassment and issues that came from the other kids parents. .

Kroger Cons: Disrespectful employees, Nasty store, Rude customers, No management, Never go here, Racist employees, Need i say more.

Location: Roseville, Michigan

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Guest

WOULD YOU HAVE PREFERRED THAT THEY HAD DECORATED YOUR CAKE TO LOOK LIKE A VA-GEE-JAY ???

Guest

That cake looks like it was made by a former McDonald's employee. They probably put their "Special Sauce" in the frosting mix as well.

Guest

MAYBE THE PERSON WHO MADE THE CAKE WAS JUST TRYING TO MAKE THE ISLAND LOOK LIKE THE STATE OF FLORIDA!!!!!!!

Tierra Enn

Itโ€™s sad how people are so quick to throw in that racist I canโ€™t believe how many times Iโ€™ve seen it on Krogerโ€™s pissed off customer review

Guest
reply icon Replying to comment of Tierra Enn

Yup

Guest
reply icon Replying to comment of Guest-1709647

Well you know that racism works both ways. There are many blacks that are just as racist against whites!

Especially when they are on foot passing through a run down neighborhood. It's enough to scare the fear of God into you!

Tierra Enn

Honestly ??!! You paid for that It doesnโ€™t make it ok that a Rookie messed up the cake.

But me myself I wouldโ€™ve went to a different store bought a cake already made Publix they have good already made cakes in the cold section. Your son was turning 13 I believe if you took pictures of how badly they messed up his cake he wouldโ€™ve understood why you had to get a different one!

Your son probably wouldโ€™ve been extremely happy because you wouldโ€™ve saved him from being emotionally embarrassed ... then I wouldโ€™ve ran my pictures off my phone & sent them to Corporate

Guest

You sound like the problem here lady. As for the cake - it's a sandbar.

Get your filthy disgusting mind out of the gutter. You probably egged on your family - "Look what that looks like. .

. " You're a tool.

Guest

I was with you until you started complaining about issues you had with the customers too. If everybody seems like a *** to you, you might want to look inward.

Guest

it is a skate board!lol

Guest

So you met and spoke to every single employee? Because you just blatantly stated that they are all racist and rude.

And I agree with the comment below - you accepted and paid for the cake - your problem.

Guest

Well, you accepted it from the store bakery, paid for it and took it home. Why didn't you tell the store employee that it was unacceptable?

Guest

Have you ever seen the despicable me 2 minions beach party cakes that are made?!?!?! They look just like that one!

Just because you were too cheap to buy the 6 dollar kit that makes it minion themed doesn't mean the person who decorated this cake should be fired or replaced???? It looks like a beach themed cake and it has an island.

If you want something that specific, you need to fork out the cash and go to a real bakery. You're ridiculous.

Guest

This is just a Minions Beach Party cake without the Minions. The decorator just couldn't think of anything else to do.

Don't believe me?

https://www.ambrosiabakery.com/product/minions-beach-party-12-sheet-cake

It isn't phallic.

You just have a dirty mind. Haha.

Guest

I'm sorry but just because you got one island instead of two is no reason to be bad mouthing Kroger. And if you are talking about that the island looks a little like a *** then you are the *** because it only happens to look a little like one.

If you are that emotionally fragile you should seek professional help. Be careful not to eat the tracking chip they put in the icing you big paranoid freak!

Guest

Well, you can safely include YOURSELF in your description of Kroger customers...

Hopefully you learned your lesson here; next time inspect BEFORE accepting, paying for, and using the product. If something is amiss, THAT is the time to complain.

Guest

It looks like a *** to me. LOL it's a coming of age cake.

Guest

#995188 wedding cake tiers. You ***, they ALL make hardtops for the tiers to sit on.

Every bakery, even on TV. You must not go to many weddings.

How else is the tier supposed to stay UP? I hate idiots.

Guest

If the store is as bad as you carry on about its being, why did you order the cake there in the first place. You only have yourself to blame.

Guest

I'm embarrassed to admit that my in-laws bought my wife's and my wedding cake from Kroger's in San Antonio. They had placed a hard top on each tier so the cake had to be dismantled in order to cut it. Since it wasn't my dime I kept my mouth shut, but I never did darken their doors again.

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