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1.0

Loyal customer to Kroger on Telephone Rd in Houston, Texas and finally fed up with pricing issues and store mgr John Stone horrible attitude. I told him repeated price issues and no one cares. He said โ€œyou are right, we donโ€™t care, so, bye bye!!โ€

His attitude flows right down to all the employees.

Pricing in computer or out of date signage is a constant issue in this store. Constantly see other customers with same issues.

Most are in a hurry and just pay wrong price and never notice.

I asked for the Corp ph number and he told me 800-2Kroger which is number for employer issues like pension, etc.

Gotta move to HEB or another of 75-100 grocery stores in Houston, Texas. They always want to make the customer feel like they are just trouble makers. I just want to get the sale price thatโ€™s posted or an explanation if incorrect and leave. Is that too much to ask from Kroger?

They act like it is.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

Kroger Cons: Bad service at check out.

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The best thing to do is to send a letter to the Regional office for the Houston, Texas location.That information is found on their website.

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