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I normally am a very satisfied Kroger shopper , I have been a Kroger shopper for over 40 plus years, and normally compliment and not complain, but yesterday , May 27, 2017, I went in to do my weekly shopping and decided at then end of my shopping, I would purchase a...
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Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters about this.Perhaps there is an agreement with the vendor that supplies that grill that states th...

Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters.

4.6
I liked
  • People who work there
  • Friendley and courtous
I didn't like
  • Manager not trying to resolve the issue
  • Customer service skills
#1053107
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Called to see when prescriptions would be ready .they said hour and half.fooled in town.went by to pick them up.they said would'nt be ready till next day.they wasn't busy at all.I needed to of been back home.but they don't know what they are doing they need fired.they...
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Anonymous
Anonymous

Did you renew your prescription or did your doctor send over a request to fill it?

2.0
Madison, West Virginia
#992748
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went to take out 300.00 from cc and she was not listening to what i asked and she done a transaction as add cash, i said that we was taking out 300.00, so she ended that transaction, and slammed my card down on the desk and said in a smart ellic way DO NOT hand me your...
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Anonymous
Anonymous

the lady seems to be like she could be nice, but she ant, when u deal with her cuz she always has a attidude , but she can not treat employees and customers very rudly and get...

Anonymous
Anonymous

at the register self check out is 70.00 max, and at customer service desk you can take out up to 300.00 in a day, you r correct at the self check out, but htis happened at cus...

4.6
I liked
  • Store
I didn't like
  • Being smarted off
#948634
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I can not reach any one to help me. I had my check direct deposited onto my 123 rechargeable debit card. All of a sudden there was a block on it. No one knows why. Everytime I call to see if the block is off and why it was blocked in the first place , they say that...
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2.7
#934798
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I work for Kroger in Wv. When all these floods hit our region it cut off access to our store and completely wiped out part of the surrounding towns. We were told to go to other stores up to an hours drive, one way, away. If we didn't go to other stores we would lose...
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Williamson, West Virginia
#883054
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I purchased strawberries for our Memorial Day cook-out from Krogers, Ashton Place , Charleston, WV and 75% of them were full of mold. I called the produce manager while I was out looking for replacement berries and he said he would go check and offered a refund....
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Anonymous
Anonymous

Choke on your strawberries

#864439
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Kroger in Sabraton,WV does not care about their customers. I have ran into a couple of employees in the office who were rude and not professional. One started acting nicer after I reported her. However, after I reported a much younger girl, who has a very bad...
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Anonymous
Anonymous

The survey is an all time thing so you just make yourself look like a fool.

3.3
I didn't like
  • Holly
  • Rude customer service worker in the office
#791880
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Due to my schedule, I do much of my grocery shopping at night -- many times after midnight. For over seven (7) years at the Saint Albans WV Kroger store, there has been an infection of not only apathy and indifference from the night-time employees -- mostly re-stockers...
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Anonymous
Anonymous

It is customers like you that make these low-wage earning jobs harder than they should be. Calling another person a "stock boy" shows you have no respect for these people and...

Anonymous
Anonymous

You need to explain why you'd continue to shop here after seven years of terrible service.It's obvious you're reaching here for some freebies from corporate. Typical...

3.0
I didn't like
  • Employee attitude
#731803
Reply to reviews
I have applied 3 times for a job at Kroger I always get an email saying.not enough experience. I have worked in retail for over40 years in management and associate. I applied for cashier. I think Kroger likes younger people, but some older people can out work these...
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Anonymous
Anonymous

I would much rather hire a seasoned adult, given the choice between that person or a youngster.

Anonymous
Anonymous

To the person below: I am going to be 22 years old and I am dedicated to my job. I am a cashier. I know a lot of other young adults that work with me and they're dedicated to ...

#664508
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went to Kroger today , picked up my prescriptions and went to Service Desk ..waited and waited , because not a soul was working the desk ..finally a man shows up , he ignored me , and waited on a lady wanting a rain check , he then ignored me again , and went to get a...
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Anonymous
Anonymous

You paid for your scripts at the pharmacy? All you needed was stamps? Could have just gone through check-out. Yeah, buying out all or most of one particular product is fro...

#656154
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