State: Texas City: Houston Clear all filters (21 of 842 reviews match)
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More than two years ago I complained of Kroger's habit of selling under-baked pies. The dough is mushy and unappetizing. It seems they are trying to milk as much profit as possible by trying to bake more oies per oven than the real capacity permits. Other stores do...
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h.kitchener
h.kitchener

You probably should look carefully at the pie before you buy it and go from there. Or, just don't buy a pie from that particular Kroger store.

#808849
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If you want their employees come after your kids with belts and tried to discipline them please come to this store. As a customer I was walking through the aisles and I witness to children wandering through the store possibly causing trouble in maybe nine years old. I...
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LadyScot
LadyScot

And? Why is this complaint about the employees and NOT about the mama who ignores her kids and let them run around a store?

1.0
#771873
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October 31, 2015 At about 3 pm Saturday October 31 2015 , I drove into a Krogger gas station by Grand Parkway and Mason Road in Richmond Texas. I needed to get a pack of cigarettes. The store at the gas station is one of those little ones where you cannot walk in, but...
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Anonymous
Anonymous

You're better off not buying cigarettes and lottery tickets anyway. Cigarettes can kill you and lottery tickets will just waste all your money. I know the employee was rude bu...

Anonymous
Anonymous

I'm actually very surprised you are not in jail right now. It is against the law to call 911 for non emergency matters, and you may have been disgruntled but you most certainl...

#726935
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Kroger Customer Care Review

Kroger
#914519
5.0
Details
My first visit at Kroger floral with Ms Brenda was amazing. It was one of the best costumer service had received; kind, polite and good at what she does in the floral arrangements. Thank you Brenda. Mary Marchan
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website

Insulin Review

Kroger
#757501
2.5
Details
Disrespectful pharmacy staff. Inaccurate information given causing me to go to another pharmacy, stand in another line when I was sick. When informed of their misi formation I was accused of insurance fraud, by the tech.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Website

Fried Chicken Review

Kroger
#747704
Went to Kroget st westeimer and belt store was not good picked up fried chicken wow my fault not check it out been customer 15plus yrs gor there rejucts 4 wings 1breast. 2 thights is this right kroger does not care lets report everything until correct
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Store Review

Kroger
#587243
New to store in Houston at West Main & Kirby. Store was filthy, poorly stocked.
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Kroger has the most complex and confusing receipt as well as their price screen when scanning items I have ever experienced. Kroger cares more about how much money they claim to save you (very bold) so I can’t even see what the costs of items are (not in bold). We...
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Anonymous
Aggravated

I have made this same observation, and twice I've spoken to the management at the store. They "act" as if they are concerned. I hate it. I remember prices that I've seen on...

#710570
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Employees do not care ABOUT CUSTOMERS SAD and TRUE !!!! On Friday attempted to purchase a rack of ribeyes for the third trip, again failed to receive service . First trip no cutter that day, next trip stated too late in day.roger first opened store great service now...
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2.3
I didn't like
  • Customer service in store
#694376
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Recently noticed I was not getting my senior discount. Was told that the discount was being abused by people/relatives who were not eligible for the senior discount. We were not notified of this. It's terrible when honest people have to suffer from what dishonest...
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Anonymous
anonymous

Done with Kroger. Albertson's is a block away. Kroger never has specially advertised sale items in stock anyway. And they do not respond to email complaints on their website. ...

Anonymous
Anonymous

A simple signature would put a stop to anyone using another persons card. If we are so electronically up to date why do t we use it. Simply means that Kroger doesn't want to g...

4.3
#671869
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I saw several items on my shopping list that were priced below the competition. I thought I could save money and time by just buying them there. After I got home, I looked at the receipt and realized I was overcharged by several dollars. The price on the shelf was...
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Anonymous
Retail Freak

Sadly this practice is mostly a result of inept retail models. Having worked for several companies from Drug stores to Home Furnishings, I can tell you that it is not the com...

1.8
I liked
  • Near my home
I didn't like
  • False shelf price
  • Expired items
#577793
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Teresa is the manager for Krogers at normandy/woodforest blvd and she is a ***. Every time I see her she is always in a bad mood. I can never figure her out on why she is like that. Also inside the krogers there is a bank and I bank there as well. Well one time she...
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Anonymous
Anonymous

I have grocery stores I have shopped regularly (several times a week) and I would not be able to tell you the manager's name or even what they look like! I suspect you may kno...

3.5
#528580
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The store manager is very rudely with customer I never buy the stuff from the Kroger I think cvs is better than Kroger about customer service I hope Kroger go out of business as soon .kroger is poor service Today I been overcharge from $3.99 to $4.19. Approach to...
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Anonymous
Anonymous

Your math is as terrible as your spelling, if you were charged $4.19 for something that cost $3.99 you get 20 cents back not $2.20.

#519189
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Every week I get sucked in and download the e-coupons from Kroger including the Free Friday Download items. The problem I have is the NEVER have any of that Free product on the shelf. You have to ask an associate and wait around for 15 minutes for them to go get it out...
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Anonymous
irritated ***sumer

Also, this store is notorious for not having enough staff. They are too cheap to pay them. Sometimes they are just straight up overworked haven't been able to get back to re...

Anonymous
Respect is the key 12

This isn't your fault nor the company's fault. Usually when a item goes on sale like that that usually means they have to much of the product or they are no longer carrying th...

#483199
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