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I went to Kroger in Rockymount, VA on 10/9 at 3:20 and had bought groceries for dinner and when I arrived home I realized that I was missing a bag. I called them about 4:30 and asked them to look at the self checkout that I had used. Emily the manager told me to come...
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h.kitchener
h.kitchener

Why are you fixating on Kroger's lack of cameras? You are the one who apparently left a bag with groceries somewhere between checkout and your car. Stop attempting to shift th...

3.5
Rocky Mount, Virginia
#1113849
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Well, I used to buy Kroger's chuck roasts all the time. They were delicious! Then, sometime over the summer of '17, they started getting in nasty chuck roasts and selling them BOGO. They are tasteless, full of fat, and just plain nasty. Also, they advertise sirloin...
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3.1
#1112806
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I had to miss my prescribed dose of medications because the pharmacist saw that the 2 together had reactions. I had already discussed this with my Dr.'s and the other pharmacist that was standing there! But she would not let me have my meds until she got a hold of both...
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h.kitchener
h.kitchener

Strange that you would not have at least a few days of meds remaining. Next time refill them a few days prior to your running out. Most scripts can be refilled or a new one fi...

#1112559
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Kroger - FSS RG 14.99 Charge

Kroger
#1119855
5.0
Details
Another upset customer.First time i bought gas at Kroger thought i was saving .20 cents a gal.Instead it cost an extra 14.99.is FSS RG anyway?
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Value for money

Kroger - Disgusted

Kroger
#1095287
1.0
Details
Kroger sucks from upper management down to the stock people, they are rude and ignorant and I will not shop there.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Price Affordability
Product or Service Quality
Value for money
Website

Kroger - Bad customer service

Kroger
#1094012
Bad and rude cashier At kroger sawmill rd columbus oh Her name is CHEC 512
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Kroger - Grocery Carts

Kroger
#1092939
2.6
Details
Was leaving krogers going to my car and there goes one of their carts into my back door. Big Dent! Manager took a picture of it and said they would not be responsible!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website
When on ssdi I have $50 a week for food. Thank you kroger for clicklist, was a Godsend for me and worth doing a little more without for this service as I know it is a costly service but now $4 a week on top of that as you took away senior discount. Which now makes...
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Anonymous
Anonymous

I work at Kroger as a cashier.Turns out customers who were not eligible for the Senior discount, age wise, got it anyway.I am talking about customers in their twenties, thirti...

3.4
#1111511
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The hot meals and sides have been great for years, now they have remodeled and reduced it to less than a express lane. Used to get food there and chicken, ribs and others 6 to 10 times a month, now what I see is not fit to consider! Great upgrade to crap! I think you...
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3.1
I liked
  • When i could get the hot meals at the deli
I didn't like
  • New change ruined the deli
#1110944
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I always shop at Kroger (specifically Riverside Pkwy, Lawrenceville, Ga.) I am always having trouble finding your Kroger Diet tea, when I go to the store. It makes no difference what day or time I go, it's always the same. Usually, I can go to another location and find...
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Anonymous
Anonymous

what good is coupon when they're always out

Anonymous
Anonymous

OP:Senior Management decides what items are ordered as well as how much of each item is ordered. So the best thing to do is to send a letter to the Regional office of the loca...

3.1
I didn't like
  • Fact that you never have my diet tea in stock
#1107736
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I am sadly disappointed in your sponsorship of the NFL through. national and local situations . I will no longer shop at Kroger or Harris Teeter in the Carolinas until you representative speaks out against the disrespect of the service members and police officers....
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Anonymous
Anonymous

OP:Send a letter to the Regional officer for this particular location including what you mentioned in your complaint.That address is on their website.

1.0
#1107577
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Krogers cancelled the Senior Discount on their brands as of Sept 05, 2017. The way it was done was a few lines at the bottom of the receipt. I drove 25 miles to get to my nearest store for seven years because the discount covered my gas expense and I liked their...
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Anonymous
Anonymous

I work at Kroger as a cashier.Turns out customers who were not eligible for the Senior discount, age wise, got it anyway.I am talking about customers in their twenties, thirti...

1.7
#1105953
Reply to reviews
I'VE COME TO REALIZE THAT KROGER COULD CARE LESS TO CORRECT ISSUES THAT THE CUSTOMER HAVE I'VE CALLED CORPORATE OFFICE SEVERAL TIMES AND ITS ALWAYS AN EXCUSE IM DONE IF KROGER DONT TAKE THEIR CUSTOMER COMPLAINTS SERIOUS THEN ME NOR MY FAIMLY WILL SPEND OUR MONEY WITH...
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Anonymous
Anonymous

This is a wall of text that I cannot read.Good grief, OP, must you shout in all caps?Do you really expect anyone to want to read your complaint when it is all wall of text, an...

1.0
#1101197
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I stopped at the Kroger store #884 on my lunch break to get gas and eat my lunch, as I work outdoors. I asked the attendant at the pumps if that was okay, as it is hard to find places that will let you do that. As soon as I pulled into a parking place, I smelled a foul...
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SickandTired_677
SickandTired_677

3410 Gallatin Pike

I didn't like
  • Finding dead animals in the parking lot and no one caring
#1099065
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