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Verified Reviewer
1.0
Details

Update by user Dec 16, 2019

They Finally gave My Money Back. I would still advise not to buy Kroger gift cards online.

It was hard to get my refund I didn't receive it till after many phone calls email proof the card weren't activated and these online reports. But they eventfully did the right...

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1 comment
Anonymous
#1789135

Many of the people who always are sure to tip generously never even give so much as a dollar to the bedraggled homeless people begging for food or money. As a matter of fact, they often won't even look them in the eye or acknowledge that they are there.

They'll put money in the Salvation Army bell ringer's pot at Christmastime, but if they see someone who is hungry and in need asking for a handout, they won't even do so much as toss a quarter their way. It is so sad.

Resolved
Review
#1703778 Review #1703778 is a subjective opinion of poster.
Pros
  • Locations
Reason of review
Empty gift card
Loss
$100
Preferred solution
Full refund
3.0
Details
Stolen fuel points. Appalling customer service - Kroger review

Update by user Feb 07, 2019

Kroger restored my points after I emailed their executive team and began posting on review sites. I appreciate their quick response.

Update by user Feb 07, 2019

Kroger corporate called me and restored my points after I sent the thread to their executive team and started posting on review sites. I...

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3 comments
rosefriend
#1711116

Don't be disrespectful to the employees. They have no way to access that information.

The only individuals that can access that and make it right are the 1st and 2nd managers or the 800 customer service number. Rather than be a jerk hole on this site just contact corporate.

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Resolved
Review
#1466672 Review #1466672 is a subjective opinion of poster.
Service
Kroger Rewards Program
Reason of review
Poor customer service
Loss
$70
Preferred solution
Credit my account the 2000 fuel points you owe me.
2.2
Details
Hi, I used to work at a Kroger in Texas, but I ended up quiting do to abuse from Management. For the first four months everything was okay. I had inconsistent hours and was at Kroger's beck and call at all times, but I was okay with all this till one day. For the first...
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1 comment
Anonymous
#1281335

I could see this happening. I think Kroger looks for abusing and power control people for the management.

Resolved
Review
#943503 Review #943503 is a subjective opinion of poster.
Service
Kroger Manager

Resolved: Kroger - Sports Tickets Review from Sherman, Texas

So excited because I qualified for 2 free Ranger tickets on Sept 2.Tried to get on line and the code did not work,so I contacted my local store and manager said he would check into it.well after not hearing i was told to bring my receipt so they could make copy of it.Store management spent an hr.trying to resolve it,but were clueless because they hadn't received corparate emails since they were considered east Tx. Seems the site was removed and the only way to get your tickets was to show up at box office (160 miles round trip) and hope you were one of the lucky 500. Then I tried to express my displeasure through the feedback site.The code on receipt was not acceptable!!!! Their Congratulations was a big farce!!!!
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1 comment
Chyrel
#1043535

Had gotten a call from Ranger box office and tickets were picked up at the game !!!!!!! Yea!!!

Resolved
Review
#694877 Review #694877 is a subjective opinion of poster.
Reason of review
Order processing issue

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Mailing Address:
1014 Vine Street
Cincinnati, Ohio 45202-1100
United States
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