1. Do we make fun of some of your purchases? Yes. Yes we do. 2. Want to get us angry? Ask for paper in plastic. We make it as heavy as possible. 3. When you have an extremely full cart, I will go get another one for you. This is to shorten your wait. I have never...
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83 comments
Anonymous
#1729454

PRESIDENT TRUMP IS TRYING TO "MAKE AMERICA HATE AGAIN!"

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Review
#287823 Review #287823 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.5
Details
Bakery -avoid - Kroger review

Update by user Nov 27, 2019

Kroger sent me an email but it was not resolved to my satisfaction...they have not responded to my reply to them.

Original review posted by user Nov 25, 2019

I am out of my mind today. My daughter's birthday is Monday. I ordered her a cake 3-4 days ago from Kroger from the only person in the bakery that was...
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3 comments
Anonymous
#1792643

WELL AT LEAST THEY DIDN'T MAKE YOU A *** *** CAKE SHAPED LIKE THE STATE OF FLORIDA.

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Review
#1716029 Review #1716029 is a subjective opinion of poster.
Product
Kroger Cake
Pros
  • Nice store
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Treatment Of Customer

Cautious with the so-called spiral ham | Kroger review from White Lake Township, Michigan

3.4
Details
Cautious with the so-called spiral ham - Kroger review
Cautious with the so-called spiral ham - Kroger review
Cautious with the so-called spiral ham - Kroger review
On Christmas morning I opened up this package of ham that I purchased at your Milford store. I was embarrassed to serve it,it was a mangled mess clearly not spiral sliced,extremely fatty,the shank end of the ham fell off , This mustve been missed by Quality Control I cant imagine you would want to serve your guys something that look like this, I am a regular customer and frequent your store 5+ times a week. My name is Amy Holinski 248-863-6143
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1 comment
Anonymous
#1808722

Miss Amy, you should never post your phone number on a public website like this. Now you are likely to get calls from some kind of scammers.

Review
#1746636 Review #1746636 is a subjective opinion of poster.
Product
Kroger Ham

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Dec 16, 2019

They Finally gave My Money Back. I would still advise not to buy Kroger gift cards online.

It was hard to get my refund I didn't receive it till after many phone calls email proof the card weren't activated and these online reports. But they eventfully did the right...

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1 comment
Anonymous
#1789135

Many of the people who always are sure to tip generously never even give so much as a dollar to the bedraggled homeless people begging for food or money. As a matter of fact, they often won't even look them in the eye or acknowledge that they are there.

They'll put money in the Salvation Army bell ringer's pot at Christmastime, but if they see someone who is hungry and in need asking for a handout, they won't even do so much as toss a quarter their way. It is so sad.

Resolved
Review
#1703778 Review #1703778 is a subjective opinion of poster.
Pros
  • Locations
Reason of review
Empty gift card
Loss
$100
Preferred solution
Full refund
1.0
Details
Faced a true form of discrimination and was racial profiled. - Kroger review

Update by user Jun 17, 2019

Kroger in Elizabethtown, KY on Dolphin Drive.

Original review posted by user Jun 17, 2019

I went to Kroger with my teenage child. We have about 80 bucks of items in our cart. I had a coupon for free eggs, free Tyson chicken, and free cheese crackers, and a few cent off coupons. Kroger sends me valued customer...
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9 comments
Anonymous
#1720643

I find it amazing how some people have disliked an honest review. Maybe it is because people on America are still religiously biased. I am sorry about what happened to you.

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Review
#1561932 Review #1561932 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I have been using this card for a little over a year. I use it alot for online purchases most the time of $5 and under. I love a good deal, what can I say. So in March/April 2019 I was told by a vendor that I frequently buy from that 22 of my orders were being refunded...
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Review
#1727693 Review #1727693 is a subjective opinion of poster.
Cons
  • Management
  • Stole my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$382
Preferred solution
Full refund
Tags
  • Very Unprofessional
  • Kroger customer service
  • kroger corporate
  • kroger complaint
  • Prepaid Card
  • Scam
2.4
Details
Patricia just want to make sure everyone is aware of what could happen when you use grocery deliver services. Yesterday I ordered almost $400.00 in groceries from Kroger's and i selected the delivery service. I always order delivery service from Kroger and I've had a...
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1 comment
Anonymous
#1787123

My dear, I was born a woman...................IN A MAN'S BODY!

Review
#1714014 Review #1714014 is a subjective opinion of poster.
Service
Kroger Customer Care
Pros
  • Store and store lication
Cons
  • Customer service skills
Reason of review
Return, Exchange or Cancellation Policy
Loss
$394
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support these workers because they are members of your community! | Kroger review from Grand Junction, Colorado

4.5
Details
Just found out that the workers in the store we shop at aren’t getting Thanksgiving off. What happened to “open half day on holidays?” Next time workers go on strike, we’ll be shopping elsewhere. These people are members of the communities your stores serve.
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Review
#1716297 Review #1716297 is a subjective opinion of poster.
Reason of review
Company’s treatment of employees
Preferred solution
Give employees half days on holidays.

Be prepared to Bag your groceries | Kroger review

1.7
Details
This is a new policy and its a poor one at best. No wonder people are looming for other grocery options.
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1 comment
Anonymous
#1807232

Kroger is cutting hours in every department. That does affect how many employees are available at any given time.

Review
#1758493 Review #1758493 is a subjective opinion of poster.
Product
Kroger Checkout Facility
Reason of review
Poor customer service

Contact Kroger Customer Service

Website:
Mailing Address:
1014 Vine Street
Cincinnati, Ohio 45202-1100
United States
Phone:
(800) 576-4377
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Beware!!!!! Kroger Steals $$ Online Grocery Delivery

1.0
Details
I placed an online grocery order to be delivered between 5-6 pm. Started out ok...received text message "order has started"...more texts regarding substitution items... At 6:15 I started to get concerned because no one showed up. I checked online only to find "driver arrived" and a $215 charge on my credit card. I called customer service which was absolutely worthless... they informed me there was an issue with the barcode so the order was canceled. BUT the refund would take SEVEN-TO-TEN DAYS. After asking to speak with the supervisor, I was put on hold so she could attempt to expedite the refund to 3-5 days versus 7-10. While on hold...the call disconnected. Kroger should be ashamed! Failing to fulfill the order and keeping the money for 10 days is absolutely unacceptable, and created a serious hardship.
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Review
#1704142 Review #1704142 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$450