Filter by rating :
filters
Most helpful review
1. Do we make fun of some of your purchases? Yes. Yes we do. 2. Want to get us angry? Ask for paper in plastic. We make it as heavy as possible. 3. When you have an extremely full cart, I will go get another one for you. This is to shorten your wait. I have never...
View full review
83 comments
Anonymous
#1729454

PRESIDENT TRUMP IS TRYING TO "MAKE AMERICA HATE AGAIN!"

View more comments
Review
#287823 Review #287823 is a subjective opinion of poster.

Don't buy gift card from store | Kroger review

2.6
Details
I purchased a gift card from Kroger on Oakwood Ave in Huntsville, Al. I was allowed to use the card a couple of times, then I was blocked. Each time I called the # on the back of the card (888-853-9536) the lady told they were not going to take the restriction off until I fax my social security number to 855-218-8823. Although I'm restricted from using the card, someone else is using it.
View full review
Review
#1766129 Review #1766129 is a subjective opinion of poster.
Service
Kroger Cashier
Pros
  • Good food
Cons
  • Bad employees
Reason of review
Poor customer service
Loss
$358
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t accept | Kroger review

Every two weeks my 90 day prescription was ready so I kept taking them until I had to many but when I ran out the six months had ended and they would not give me anymore until the dr came in on Monday so I had to do without for 3 days so if your on there automatic refill and they keep refilling them every two weeks dont accept them and if they dont believe me check your records I had to tell you not to give me anymore Milford Ohio Kroger pharmacy mike Adams
View full review
2 comments
Anonymous
#1807221

Wall of text that I cannot read nor make any sense of.

Anonymous
#1808720
@Anonymous

/////becauseyouareadummy/////

View more comments (1)
Review
#1759436 Review #1759436 is a subjective opinion of poster.
Service
Kroger Pharmacy Department
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Be prepared to Bag your groceries | Kroger review

1.7
Details
This is a new policy and its a poor one at best. No wonder people are looming for other grocery options.
View full review
1 comment
Anonymous
#1807232

Kroger is cutting hours in every department. That does affect how many employees are available at any given time.

Review
#1758493 Review #1758493 is a subjective opinion of poster.
Product
Kroger Checkout Facility
Reason of review
Poor customer service
Had a prescription to be picked up on 1/8/20. Was told by the pharmacy it was over the counter. Had two prescriptions to be picked up on 1/9/20. Arrived at 10:45 AM was told to comeback at 11:30 AM would be the earliest the could have it ready because there were only 3...
View full review
Review
#1756135 Review #1756135 is a subjective opinion of poster.
Reason of review
Time consuming to have to return to the pharmacy due to personnel shortages.
Preferred solution
Let the company propose a solution

Do not recommend | Kroger review

Pharmacy is ridiculous! I called about my refills &;; was told that due to the pharmacy being "short staffed" my medicine will not be ready until Saturday! The pharmacy ALWAYS has an excuse as to why medicine isn't ready on time. The customer line is extremely long & I've never been inside without seeing staff packed in pharmacy area. Infact I assumed this is why prescriptions are rarely filled on time. Today is Thursday ,& it was 9:00 AM when I called the store. As a retired nurse, this type of waiting\ service is unacceptable.
View full review
Review
#1756022 Review #1756022 is a subjective opinion of poster.
Service
Kroger Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Do not I repeat DO NOT get this card | Kroger review

I transferred money from PayPal to this card I have been using this card with no issue well it never went through so I call now Im told in need to fax them my address that their offline dept posted I need to fax them this info I asked who did they post that to she tells me she doesnt know . I tell her how am I to know that you need this info ? Where is it posted did you mail it ???? No. No one speaks clear English so Im trying to understand wtf she is talking about so I ask for a supervisor after a ten min wait she comes back and tells me their system is down I cant speak to a supervisor does any of this make sense to anyone ? Wheres the money
View full review
Review
#1746777 Review #1746777 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$78
Preferred solution
Deliver product or service ordered

Cautious with the so-called spiral ham | Kroger review from White Lake Township, Michigan

3.4
Details
Cautious with the so-called spiral ham - Kroger review
Cautious with the so-called spiral ham - Kroger review
Cautious with the so-called spiral ham - Kroger review
On Christmas morning I opened up this package of ham that I purchased at your Milford store. I was embarrassed to serve it,it was a mangled mess clearly not spiral sliced,extremely fatty,the shank end of the ham fell off , This mustve been missed by Quality Control I cant imagine you would want to serve your guys something that look like this, I am a regular customer and frequent your store 5+ times a week. My name is Amy Holinski 248-863-6143
View full review
1 comment
Anonymous
#1808722

Miss Amy, you should never post your phone number on a public website like this. Now you are likely to get calls from some kind of scammers.

Review
#1746636 Review #1746636 is a subjective opinion of poster.
Product
Kroger Ham

No no never | Kroger review from Portland, Oregon

Worst customer service loss of service due to there network upgrade horrible horrible people on the phone.
View full review
1 comment
Anonymous
#1795909

Specifically What is this complaint about? No-one is a mind reader, so, Much More information is needed as to Why you posted this complaint.

Review
#1738037 Review #1738037 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I have been using this card for a little over a year. I use it alot for online purchases most the time of $5 and under. I love a good deal, what can I say. So in March/April 2019 I was told by a vendor that I frequently buy from that 22 of my orders were being refunded...
View full review
Review
#1727693 Review #1727693 is a subjective opinion of poster.
Cons
  • Management
  • Stole my money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$382
Preferred solution
Full refund
Tags
  • Very Unprofessional
  • Kroger customer service
  • kroger corporate
  • kroger complaint
  • Prepaid Card
  • Scam

Contact Kroger Customer Service

Website:
Mailing Address:
1014 Vine Street
Cincinnati, Ohio 45202-1100
United States
Phone:
(800) 576-4377
All Kroger Contacts

Kroger Products and Services Reviews

Compare Kroger to

Kroger
Kroger
542 reviews
2.6
VS
Meijer
Meijer
542 reviews
2.5
Compare Kroger vs Meijer

Latest Question

Kroger Questions

Be careful buying Gift Cards | Kroger review

WtfI never got a refund for all my money.. I was forced to send K rogers Customer (non) Service my State Identification, Bank Statement, Social Security Card and a utility bill showing my address. I only got the 50.00 dollar refunded back to me from Harrah's that Krogers was holding hostage unless I sent this same information to them for the 3rd time. Some one is now using my information and my credit has dropped 150 points. I am mad and I want something to be done.
View full review
1 comment
Anonymous
#1808723

They be thinking that I be there to steal just because I be wearing a backpack and be all nervous and suspicious looking.

Review
#1727376 Review #1727376 is a subjective opinion of poster.
Pros
  • Digital coupon
  • Near me home
Cons
  • Customer service is terrible
  • Customer service skills
  • Corporation as a whole doesnt care about their employees
Reason of review
Theft of cash on my visa card
Loss
$100
Preferred solution
Full refund
Tags
  • Kroger Sucks
  • Greens Overpriced