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I will NEVER be using the Oak Ridge, TN Kroger pharmacy again. I have had nothing but horrible customer service.

The people there are incredibly rude. I have to have a thyroid prescription filled every month and will be going else where to get that completed. This place is an absolute joke! I have had to get prescriptions filled due to illness, not only did they state that it would take multiple hours for the medications to be filled but each time I have gone to get them at the stated time they are not ready.

When you are sick the last thing you want to do is wait for the medicine necessary to make you feel better, while I completely understand that there are other patients it should not take 4 hours to stick a label on a box of prepackaged medication.

When you are told your medication will be done at a certain time only to get there and have it not be ready and be treated like crap is unacceptable. Wasting my time and not at least having the decency to be polite has made it so much easier to go to your competition.

Reason of review: Order processing issue.

Location: 1550 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA

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Victoria E Mkz

Kroger needs to get it together and care for the people that have given them thousands of dollars over 14 years. Terrible I will never walk back in that store........and I may have signs in my car window saying DO NOT BUY GAS AT KROGER THEY CHEATED ME........I know they just got the report Monday but I don't care I was injured and my clothes were ruined and my hair perfect hair for 25 years blonde and gorgeous and now its red and brown and my stylist said $335 to fix it and it will have to grow and he can't do anything right now as it would fall out or break off and it is breaking off my stylist is 2 plus hours away, now I have a graduation in Dallas what am I to do? I have not tennis shoes I am supposed to walk and I have a narrow heel and finally found a pair of gel tennis shoes that are narrow, I don't have the $335 to fix my hair to buy my new tennis shoes and my top, bra and leggings......its a good thing my jewelry is ok or that would have been a lot of money....they don't care.

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