Kroger - No Answer on Local Number
I called in to get my wife's schedule because we were out of State and the phone rang and rang and rang 7 1/2 minutes & hung up & I called again & no one answered again 2 minutes, so I hung up & called second phone number 601-684-****..it rang for 2 minutes & was answered in a way that I had to ask who it was! She didn't answer the phone using her name!!
I had to ask who it was, Rachel McKnight. I know that store is not that busy on Sunday nights! ! This could have been an emergency!
This is not the first time this has happened, I feel it needs to be reported. If its happened to me, how many times has it happened to other people that have called and tried to get thru. The employees in the office need to answer the phone properly and in a business like manner. I would like someone from the main Kroger company to call me & let me vent a little more about this store!!
This happened at Kroger McComb, MS.
.. 601-249-****...when you call I'll answer.
Reason of review: Poor customer service.
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Comments
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Great people me has your wife's work schedule.
She just has to log into great people me with her log in information so she can look at it.
That is what I do.
So far you've stated that it was Sunday night in McComb MS.
Do you honestly think that they have employees who sit like trained dogs in front of a local telephone anxiously awaiting an emergency call to Kroger ?
Perhaps they should apologize for being so inconveniently slow .
Perhaps you should apologize for being such a crank.
Why did you need you wife's schedule if you were out of town ?
And why did you feel like you needed to comment on this man's comment? Damn there is some rude people who just troll other people's comments and feel compelled to give you your opinion on their opinion!?
It doesn't matter why he needed the schedule but just one thought came to my mind since the DEA and the FDA and now the state of Arkansas municipal league has filed numerous lawsuits making it nearly impossible for people who are terminal, or forever treating a condition that there is no further treatment for in medication is it we now have to jump through hoops in order to get her meds and every new doctor appointment, and I bet this is what it was he was out of town they didn't get a copy the app for Kroger may not have been working he needed to talk to the pharmacist in order to get a list of her current meds and her schedule. The only reason I am a nurse and I understand things that you can't read between the lines.
Be nice! This is the internet and we don't need any MORE harassment.