Today, shopped at Kroger #378 (Fry Road,Katy Texas) Pepsis advertised 24 packs for $4.99..Must buy 2...NOT IN STOCK. Stocked pepsis (12 packs) were 3 for $12.
Not such a good deal on the STOCKED items..huh?? Talked to clerk.."If 24 packs were $4.99, 2- 12packs should be the same price, Right?? Blank stare (I know folks..it's rocket science 24=2X12) Asked for manager, stood near the checkout for 30 MINUTES, no manager in sight. This is 3rd time that this item has been advertised in the last 3 months and IT HAS NEVER BEEN IN STOCK (On the shelves) in this store.
Employees rude, disrespectful and ***! Try this store, almost guarantee you will NOT like it.
Think that I am pissed off?? You bet I am.
Review about: Kroger Manager.
Reason of review: Poor customer service.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
I didn't like: See my comments.