Product: Kroger Prepaid Card Clear all filters (10 of 10 reviews match)
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Kroger Personal Finance - Theft

1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
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Product or Service Quality
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These people are crooks. I had $500 taken from my card twice. Two different cards, verifiy my information, and process of a hold to send me another. My kids have to eat and my bills need to be paid. They give you the run around and inconvenience you. I won't recommend this card to anyone.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Kroger Prepaid Card
#1199804
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I immediately notified the tellers and showed them the receipt as well as the amount the Kroger prepaid took out. It took the entire $200. When I notified the Kroger Prepaid Card of the error, along with receipt from both the ATM and my statement, they filed a dispute.
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Product
Kroger Prepaid Card
I liked
  • Card that i can load my paycheck on
I didn't like
  • Theft of my money
  • Terrible customer service
  • Untrustworthy and incompetent
#1183940
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Kroger Prepaid Card Review

Mountain View, California
I had 3 deposits setup. They were very rude the didnt accept my direct deposit. No call got handled. Trying to get an issue for 1month but no resolutiin. Taxes being deposited. DO NOT USE THIS CARD!!
Product
Kroger Prepaid Card
#797245
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Hubbardston, Michigan
2.7
I had a $3 fee on my card so my balance was -$3.I added $200 to pay a bill online only to find out that my card wasn't active. I called "customer service" and a was told that it would take up to 3 days and a supervisor would call me. I insisted on speaking to a...
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LadyScot
LadyScot

Math has nothing to do with it. You are having to wait three days because YOU allowed your card to go into the negative. Cut up your card since you are too irresponsible to ha...

2.7
Hubbardston, Michigan
Product
Kroger Prepaid Card
I didn't like
  • Prepaid visa customer service and escalation specialist
#769088
Reply to reviews
I had this card. I temporarily lost it and I found it while I was on the phone with the company. I told them that I found the card. They told me everything was fine. The card would not be canceled. I used the card shortly after that with no problem. Later that evening...
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Anonymous
Anonymous

Hi REDDHR2 , thank you for shopping at Kroger. Maybe next time you could wait until you are 100% sure you lost it next time?

1.0
Product
Kroger Prepaid Card
#759967
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I have a 123 rewards prepaid card...2 weeks ago I bout a recharge card to load the funds onto my personalized card however numbers were missing off of the card. I went back into the kroger and they call the most useless card services department. They had ne faxe in all...
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1.0
Product
Kroger Prepaid Card
#649487
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I have a Kroger Prepaid 1-2-3 Visa. A merchant processed an authorization on my card, then released the pending authorization when they processed the transaction. US Bank NA did not receive the release authorization and has told me that the pending hold would not be...
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Anonymous
Holly

I am having the very same issue but in my case they are stating the hold will not be lifted for 30 days even though the retailer who did the authorization called and advised t...

Product
Kroger Prepaid Card
#512812
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Im very low income so rather than go through a bank i decided to use the kpf prepaid visa debit card. My income is direct deposited onto the card every month. Every thing started out real good. In December of 2013 i caught them charging me for my monthly fee twice....
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fckbigbusiness
fckbigbusiness

And as usual the spotlight is shifted upon the victim. Double and triple charging monthly fees is theft. Ss far as why i dont usr a bank well now thats not the issue. Eric Hol...

Anonymous
nonone

Get a real bank dumbasses. Prepaid cards are not that convenient as they claim. It's just away for companies to act like banks to get money from you. There's plenty of banks t...

Product
Kroger Prepaid Card
#474074
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So I go and use my 123 rewards card and I load 200 bucks just to get to the check out and it declines. I know there's money on it!!!!! I call the 1800 number and they feed me some bs about an account restriction. That takes one to two business days to clear after some...
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Anonymous
Anonymous

They are the WORST! No gas discount! No Free groceries! A waste of precious time and money! I earned over 1500 points and got NOTHING. CS is clueless! What a scam!

Anonymous
Lyn

I've had issues with this card. I'm sorry they blocked your account. I know how wrong and frustrating that can be. I spend with this card and earn between $5-$15 per month in ...

Product
Kroger Prepaid Card
#449497
Reply to reviews
The I-wireless policy regarding your expiration date on your prepaid airtime is to subtract any time you have left when you add additional airtime. Any unused minutes will roll over but not expiration time forcing you to either use them or let them pile up. I contacted...
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Anonymous
Anonymous

I had the Moto e phone the store manager told me they have no more I Wireless phones in now so I had no phone my moto ph stop working

Anonymous
Anonymous

Arizona market bad ladonoo is the worst at customer service all the kroger or I Wireless phone take them off the shelf Attorney General of Arizona this company has rip to many...

Product
Kroger Prepaid Card
#217297
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