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I have been dealing with this Kroger Pharmacy for 18 years. The last 10 years have been trial and error every single time I get prescriptions filled.

I have a child that has an illness that requires us to get prescriptions filled on a monthly basis, so I am no stranger to the pharmacy and what they require. It is never easy, the staff is rude, unhelpful and very uninformed. Nothing ever seems to be updated in the computer notes. The actual pharmacists are helpful and knowledgeable, it is the pharmacy techs that are the problem.

I have to repeat information several times, and then medications are still incorrect or incomplete. I certainly wish they could get people that acted respectful and mindful of the customers and paid more attention to details.

Reason of review: Order processing issue.

Location: 8238 Princeton Glendale Rd, West Chester Township, OH 45069, USA

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