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No garlic bologna | Kroger in San Antonio, Texas

3.6
Details
Why did you quit selling garlic bologna in the deli at the speedway plaza store?
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Review
#1401469 Review #1401469 is a subjective opinion of poster.
Service
Kroger Deli Department
I am a senior customer that has shopped at Krogers all my life. Recently there seems to a movement afloat at your stores to change your image. What I see and feel is forcing me to do much of my shopping else where. Branded products are disappearing and are being...
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7 comments
Anonymous
#1552163

I think Sam Walton said this" consumers vote with their wallet", so shop where you get what you want, i encourage everyone to do that and not fret over these things

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Review
#1277389 Review #1277389 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.6
Details
I specifically went to Krogers to purchase deli food. Upon arrival at 700pm , I was told the deli was closed. Why, I have never known Kroger to close the deli so early in the evening. I was told they were short staffed.ok. I get to the cash register and 2 employees are...
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2 comments
Anonymous
#1425060

Get use to it. This is the Kroger's way now.

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Review
#1164041 Review #1164041 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service

What happened to the Great Deli? | Kroger in Beavercreek, Ohio

3.1
Details
The hot meals and sides have been great for years, now they have remodeled and reduced it to less than a express lane. Used to get food there and chicken, ribs and others 6 to 10 times a month, now what I see is not fit to consider! Great upgrade to crap! I think you out smarted yourself! Now I no reason to go there, guess I'll just bounce around to other stores to see if they are more stable and what their Deli offers -- Very Stupid move! Look I have been buying almost daily for years and you have removed one of the key reasons to go there! Bummer!
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Review
#1110944 Review #1110944 is a subjective opinion of poster.
Service
Kroger Deli Department
Pros
  • When i could get the hot meals at the deli
Cons
  • New change ruined the deli
Reason of review
Turned the Hot Food at Deli to crap
Preferred solution
Bring back the full service Deli - or at least try to be middle of the road

Meat Dept. & Deli | Kroger in Bartlett, Tennessee

3.4
Details
At 6;15 pm at your Hwy 70 Store in Bartlett, Tn- I wanted some ribeyes, I went to service counter because their were none in case, I told a employee that I want 3 ribeyes, there were none in case, he said he would have to get a another person- the other person was on the phone for over 10 minutes and finally came over and asked what I wanted, I said some ribeyes, there was none in the case. He said they only had what was in the custom display. I said I want some cut smaller, like you keep in the case. He said they were out and he was not a butcher. Just a helper. He said that all they had were the large custom cut Angus. I said I wanted some ribeyes, he said he was sorry. I am pissed to say the least. You have the worst deli in that store & has been for years- I eat and try to shop there. When you walk up to the counter, they all keep their heads down & then after awhile they start looking at each other and finally one will come to help, mad because she had to, The tables in the eating area were about to fall down one day and I asked for Co-manager, he came and said that he would get them fixed, a week later I get a lunch and guess what, the tables were not fixed. Sad, sad- I would go to Manager but you change them out almost weekly, sad, sad. I do 8-10 thousand a yr. with that store but those days are over. You have serious problems there. I am looking for a better place to spend my money.
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Review
#1089806 Review #1089806 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.4
Details
I cannot believe how rude an employee was in the deli,because I was quietly waiting for them to open.would I have appreciated it if someone had taking my order at 7:55,yes.But never did I say a word to the 2 employees who were doing their best to ignore me.when at 7:57...
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4 comments
Anonymous
#1337665

First off...I highly doubt you were ignored. You apparently think there is some magical creature that sets the deli everyday.

If you knew they were not ready to open?

You should have done some other shopping until they were. You seem to be oh so petty and feel oh so entitled!

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Review
#934606 Review #934606 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service

Kroger kennard cincinnati

1.0
Details
Is the closest Kroger to my home though I also go to Norwood, Oakley, And Hyde Park. No complaints about any of those. I buy a lot of deli. Mostly Simple Truth meats and rotisserie chickens. The chickens are never ready by 10. So I went at 10:45. Still not ready. They told me to come back at 11. At 11 still no chickens. Deli workers talk to each other and ignore customers. Several noted to me, "oh you're here for a chicken" but I got no status. I watched a worker badger a man. He said he wanted boloney. She said what kind? He said he didn't know he was shopping for someone else. She should have told him the choices but she said, if you don't know I can't help you. I watched other rude encounters. Finally left without a chicken. This isn't unusual at this store. Every single deli worker should be sent to mentor at a store that provides good service like Oakley or Hyde Park. They are the worst. I've complained before.
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Review
#885898 Review #885898 is a subjective opinion of poster.
Service
Kroger Deli Department
Cons
  • Rude untrained employees
  • Deli kroger kennars
Reason of review
Poor customer service
Tags
  • Kroger Kennard
I just finished shopping at your store in the Rutland shopping center in Mechanicsville, Virginia.Needless to say if this was my first trip to your store, I would never return (I am still not sure I will return ever). A couple of weeks ago, I visited the deli...
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1 comment
Anonymous
#1130267

You are not alone with the problem about being ignored in the deli but if you have the courage to call out in a raised voice, "Is there anybody working here today?" I am sure the problem will take care of itself almost immediately.

Review
#807862 Review #807862 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service

Kroger Deli Department Review

4.2
Details
Never. Shop at Chicago. and telegraph. In Redford.priate. looking. fat slob. in the deli. dept that. Always. wearing . This *** is nasty. Light. Skin fat with a tooth out black. Rude *** *** need to be in the parking lot cleaning it.
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Review
#807140 Review #807140 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service

Kroger Reviews

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Kroger reviews
4.8
Details
I went to Kroger located at 590 Cascade Ave.SW Atlanta, GA. 30310 on 01/07/2016 around 4:30pm. I went to the deli for a sandwich. The lines were long and only to people were available to help. I waited for about 20 minutes to be helped. They didn't have any turkey cut...
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2 comments
Andrea
#1098285

Two people in a deli with a long line. One doing ham the other doing turkey....you wanted turkey.

It seems perfectly reasonable to me for the ham girl to take the next customer and let the turkey one take care of you.

But instead, you took it on yourself to cause stress to two employees working alone, working hard mind you, to take care of a line of customers because you could not wait a few more seconds for the girl to cut the turkey...

People like you are why people like me never could do retail.

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Review
#766966 Review #766966 is a subjective opinion of poster.
Service
Kroger Deli Department
Reason of review
Poor customer service