Thanks for nothing.I have been a loyal gets customer my whole adult life.
I have never had such disregard in my life. I ordered a fake onlinr, and received an email confirming my order, and after showing up to pick up my order I found there was absolutely no record of it and even though I showed her the confirmation email, all she had to say was they did not receive it, and the baker went home for the day and even though this is a company error / glitch, she can't do anything for me. I called another store to see if they can make the cake urgently, and their baker had already left also. I call the phone number on the receipt and was met with the answer that the only option I have is yo call around to gets locations and see if any bakers were still working and could make my cake urgently.
Seriously? I have to do all the work, when I did nothing wrong. I called each Frys in my area, and some that were far away, and was told at each Frys location the baker comes in early, and had already left for the day. I don't know that I have ever been met with such irresponsible customer service in my life.
I will be going to the Albertsons going forward, and will tell everyone who will listen how Frys screwed me and my son over. Guess we will be eating ice cream, no cake.
Thanks for not caring about your loyal customers.Because of that, I will be loyal no more, what turned into a website error, then turned into poor customer service.
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Your store at 71st and Georgetown Rd Indianapolis is filthy you have people standing around talking to each other and walking by filth. One young lady was trying hard to..."
- "Hello, I have put many complaints about Publix on this website , and every single complaint has the proof (picture of the receipt is uploaded on every complaint) Here is another one..."
- "I am going to post this until everybody knows, and hope they change their spending habits... A different store could use the business... Wal-Mart has lost mine. Wal-Mart is so..."
- "I purchased a subscription only after waiting for a special. I wasn't going to spend money on these website. Until I saw in huge bold numbers $7.99 a month I..."
- "ON MARCH 28 2016-I WAS LOOKING FOR A FREE RAGGEDER PROGRAM I HAD DOWN LOADED A WINDOW 8 REPAIR KIT PROGRAM. WHEN I DISCOVER NOT TO BE FREE. I DETECTED...."
- "The worst place to buy from "online". I ordered shoes, i did receive it. My second item wasnt sent for 11 days. I contacted cutomer serivce, they put me on..."
- "I have so far NOT rec'd 5 items. They wont refund, cause it shows it made it to my town 1 item didnt fit description 1 item is broken I..."
- "We have had several epic fails with otterbox but we got the new samsung galaxy s7 for my husband on black friday. They didnt have any lifeproof cases in so..."
- "I purchased a Levian snake ring. It has white and chocolate diamonds. I have sent it back to Levian 5x for repair due to diamonds randomly falling out of the..."