Manufacturer: Kroger Category: Customer Care Clear all filters (51 of 51 reviews match)
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I bought pyrex 18 piece set buy one get one free.they both rang up $39.99 I told them that they were buy one get one free, after a very long time the girl came back and said they were not. I am not one for lying, so I went and pulled the tag off the shelf. a total of...
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Anonymous

Anonymous Did you use your Kroger plus card?

offconsumerpissed

offconsumerpissed LOL. Quite trying to be a *** artist.

3.3
I liked
  • Location
I didn't like
  • Joseph thinks my time is not valuable
#1022438
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Kroger Custer & Eldorado- went to the gas station at 9:58pm tonight. Wanted to make a purchase from behind the glass. The lady told me that she was closed. I said its not 10... she said my register is closed. I said, but its not 10. She then took a long breath and said...
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Anonymous

Anonymous Their system shuts down automatically at 10:00. Try shopping during business hours. Maybe your clock is behind, anx you made an *** of yourself for nothing.

Anonymous

Anonymous So, OP, what did Kroger Corporate Headquarters tell you when you filed a complaint?

Rude employee 16 st store in indianaplois in.
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Anonymous

Anonymous OP:Nothing in your complaint states exactly how the employee at this location is rude.No-one is a mind reader.No-one can help you with this problem when you give no details as...

Kroger Customer Care Review

#954487
3.6
I was so happy to be back at Kroger but my main priority is customer first not to pick on the new hired employee How do I learn to deal with stressful situation and not take it out on others it's all about communication and working as a team and knowing customers by name
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Kroger Customer Care Review

#934075
It is so disrespectful to treat Police the way your employees do. They should be fired immediately. Never shopping here again.
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Kroger Customer Care Review

#914519
5.0
My first visit at Kroger floral with Ms Brenda was amazing. It was one of the best costumer service had received; kind, polite and good at what she does in the floral arrangements. Thank you Brenda. Mary Marchan
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Kroger Customer Care Review

#891725
Went to order cake after having called to check on whipped icing only to be told no icing nor was there anyone working to make cake, on a weekend and you have no one working who in their right mind would not have one to do the job poor management in my view
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On superbowl sunday we stopped by our normal krogers in the Broadway shopping center in Knoxville Tennessee to send my daughter some money via Western Union.The front end supervisor, jacquiline, was obviously having a bad day so she decided to close the service dept...
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Anonymous

Anonymous So exactly what do you want Kroger to do about this?

Paris Texas Krogers Cashier Megan. Manager David Very rude Bad customer service skills prejudice against couponers
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Anonymous

Anonymous This complaint is vague without details.OP, exactly what happened to cause you to complain about this?Exactly what is bad about their customer service skills?What proof do you...

4.1
#997498
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In the past, overall, I have had a good costumer experience whenever shopping at this particular kroger store. However, this picturesque picture of good customer service and good customer experience was dismantled in a folly and disturbing situation during my last...
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Anonymous

Anonymous OP:Are you trying to impress us with the "big" words you use in your complaint so you can get a faster response and to show how better you are or how important you are?Just us...

Anonymous

Anonymous You are the one to blame for shopping at fifteen minutes until closing time ! Why should these workers be forced to stay later, especially late at night, to accommodate your s...

Dallas, TX Mockingbird/Greenville.Employee "Durenda" arguing with customer regarding giving customer bag to employee before ringing up items. Customer apologized. Her haughty attitude spilled over to requesting to see customer driver's license (even though information...
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Anonymous

Anonymous Why would any employee argue with a customer regarding their giving the courtesy clerk/bagger a reusable bag?That does not make any sense to me.Any place I worked at that acce...

4.7
#986047
Reply to reviews
Went to local store to grab a few things at 11:00 pm had about $75 dollars worth of food.They had only self serve checkout open. I had to have someone come over 3 times because wrong prices the last time the employee kept repeating scanning item then deleting it trying...
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Anonymous

Anonymous Please do not be dramatic.The title for your complaint is dramatic.Just state that you were not happy.

h.kitchener

h.kitchener Sounds like a typical Meijer store---lack of open lanes! In any event, this is caused by stores really wanting you to go to the self checkout lanes and, depending on the chain...

Never enough sack boys, Check out cashiers seem to think that we should bag our own groceries and put them in our cart.when we ask why cashiers why there are no sack help they just shrug there shoulders and say nobody stays long on the job. krogers is starting to look...
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1.0
I didn't like
  • No sack boys
#981435
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Terrible customer service at Texas city location
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Anonymous

Anonymous This complaint does not state exactly what happened regarding the terrible customer service.This complaint is vague.OP, exactly how do you expect a complaint like this to be a...

3.1
#975544
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