Manufacturer: Kroger Category: Customer Care Clear all filters (58 of 58 reviews match)
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I had to go back to Kroger to get it activated. I kept the receipt and decided to deal with it when I got back in town. I took the card and my receipt to Kroger where I literally received the worst customer service of my life. In the end I was issued a new $100 gift...
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Anonymous
Anonymous

OP:Exactly what do you want Kroger Corporate Headquarters to do about the entire situation?

2.8
Product
Kroger Customer Care
I liked
  • Near my home
I didn't like
  • Poor service recovery
#1058461
Reply to reviews
I normally am a very satisfied Kroger shopper , I have been a Kroger shopper for over 40 plus years, and normally compliment and not complain, but yesterday , May 27, 2017, I went in to do my weekly shopping and decided at then end of my shopping, I would purchase a...
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Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters about this.Perhaps there is an agreement with the vendor that supplies that grill that states th...

Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters.

4.6
Product
Kroger Customer Care
I liked
  • People who work there
  • Friendley and courtous
I didn't like
  • Customer service skills
  • Manager not trying to resolve the issue
#1053107
Reply to reviews
went to the smiths store in casper wy about 7pm last night.sat.29th april went to the deli..there was 2 workers..they looked at us and just kept ignoring us..they didnt even ask if we needed help...i turned it in to the store manager at 7;15pm..it sounded like she said...
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rollo2016
rollo2016

The problem with Kroger is two-fold: bad managers, usually and a unionized workforce which has no desire or incentive to actually do a good job. We have two Kroger stores in m...

1.0
Product
Kroger Customer Care
I didn't like
  • Being laughed at by manager and ignored at the deli
#1041160
Reply to reviews

Kroger - I enjoyed my conversation with customer service

#1057639
5.0
She was able to here me out as a customer and im hoping they are able to add the Goodo kola champagne to there International section here in Columbia S.C.:)
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Kroger Customer Care Review

#1018513
3.1
Kroger's on Phelan in Beaumont Tx have the rudest employees.
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Kroger Customer Care Review

#954487
3.6
I was so happy to be back at Kroger but my main priority is customer first not to pick on the new hired employee How do I learn to deal with stressful situation and not take it out on others it's all about communication and working as a team and knowing customers by name
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Kroger Customer Care Review

#934075
It is so disrespectful to treat Police the way your employees do. They should be fired immediately. Never shopping here again.
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The Kroger in the Highlands at 2440 Bardstown Rd. Louisville, KY is great except for one Employee. April in the Deli, she is rude and nasty. I asked around for her last name from some of the people that work there because they all know me, because I have shopped there...
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Letitgo
Letitgo

You sound like a pathetic stalker. Maybe she is afraid of you and just chooses to treat you badly instead of calling the cops. I think I would just go ahead and call the cops ...

Product
Kroger Customer Care
#1025423
Reply to reviews
I bought pyrex 18 piece set buy one get one free.they both rang up $39.99 I told them that they were buy one get one free, after a very long time the girl came back and said they were not. I am not one for lying, so I went and pulled the tag off the shelf. a total of...
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Anonymous
Anonymous

Did you use your Kroger plus card?

offconsumerpissed
off***sumer***ed

LOL. Quite trying to be a *** artist.

3.3
Product
Kroger Customer Care
I liked
  • Location
I didn't like
  • Joseph thinks my time is not valuable
#1022438
Reply to reviews
Today 3/10/2017 at approximately 5:15pm I was in Kroger's on Wisconsin.Although they were busy the customer service line had only one customer in front of me, which was surprising in of itself. When I came to the counter I asked to get $100.00 from my card and asked...
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offconsumerpissed
off***sumer***ed

You can use Kroger as an ATM? I truly did not know that. But, I mean, yeah. They may not have had $10 worth of quarters waiting for you. It's 2017. I didn't even know getting ...

1.0
Product
Kroger Customer Care
I didn't like
  • Customer service skills
#1019407
Reply to reviews
Kroger Custer & Eldorado- went to the gas station at 9:58pm tonight. Wanted to make a purchase from behind the glass. The lady told me that she was closed. I said its not 10... she said my register is closed. I said, but its not 10. She then took a long breath and said...
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Anonymous
Anonymous

Their system shuts down automatically at 10:00. Try shopping during business hours. Maybe your clock is behind, anx you made an *** of yourself for nothing.

Anonymous
Anonymous

So, OP, what did Kroger Corporate Headquarters tell you when you filed a complaint?

1.0
Product
Kroger Customer Care
#1018571
Reply to reviews
Rude employee 16 st store in indianaplois in.
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Anonymous
Anonymous

OP:Nothing in your complaint states exactly how the employee at this location is rude.No-one is a mind reader.No-one can help you with this problem when you give no details as...

1.0
Product
Kroger Customer Care
#1010275
Reply to reviews
On superbowl sunday we stopped by our normal krogers in the Broadway shopping center in Knoxville Tennessee to send my daughter some money via Western Union.The front end supervisor, jacquiline, was obviously having a bad day so she decided to close the service dept...
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Anonymous
Anonymous

So exactly what do you want Kroger to do about this?

2.3
Product
Kroger Customer Care
#1004743
Reply to reviews
Paris Texas Krogers Cashier Megan. Manager David Very rude Bad customer service skills prejudice against couponers
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Anonymous
Anonymous

This complaint is vague without details.OP, exactly what happened to cause you to complain about this?Exactly what is bad about their customer service skills?What proof do you...

4.1
Product
Kroger Customer Care
#997498
Reply to reviews