Product: Kroger Customer Care Clear all filters (0 of 93 reviews match)
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Please everyone share this post! So last night I was informed that someone stole my debit card number an made 2 purchases at kroger for 200 each so I blocked my card an called kroger because the chargers were still pending, they told me they would not give me the...
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h.kitchener
h.kitchener

Your first mistake was in having and using a debit card. Rather dangerous, is it not? In your case, if you contacted the card company and reported fraud, they will close the a...

1.0
Product
Kroger Customer Care
#1353048
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Only 1 person working at the customer service desk as 8 people stand in line for almost 20 minutes before another worker decided to come and open the second register but the whole time, there were 2 other workers standing at the self checkout podium chatting it up and...
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h.kitchener
h.kitchener

Typically, the reason is bad management. Not paying attention to what is going on in the store. Not unusual for some Krogers but also for stores like Walmart.

2.5
Product
Kroger Customer Care
#1343820
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Indiana don’t care about Geist and Broadripple stores worst customer Service and Corporate response ever... won’t talk to people in person only recordings ! Pathetic way to run business !
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Anonymous
Shoo

Sounds like this Pissed Off Consumer has been drinking some of the "Cost Cutter Beer"

Anonymous
Anonymous

Exactly What caused you to post a complaint on pissed consumer?Exactly What is the problem that you are That pissed about?Nothing in your complaint points to Any of the above....

Product
Kroger Customer Care
#1306579
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BUT {{Redacted}} Agents they usually will hate on you and act so racist to you, if you want to return something {{Redacted}} will give you hard time. While all the other races agents will help you! {{Redacted}} are the most racist people on Earth in every nation I been to, and so at Kroger...
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Anonymous
Anonymous

If you wanna be my baby it don't matter if your black or white..........................or caramel, cinnamon, or olive for that matter!

Anonymous
Shoo

I judge people on the content of their character, not the color of their skin. Just like Dr. Martin Luther king Said We Should Do.J

3.0
Product
Kroger Customer Care
I didn't like
  • Black customer service reps tend to be racist to us latinos
#1293434
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I waited long time (cause it is Saturday) to talk to customer service person at the 800 Kroger phone line. 1st I didn’t get my 4x points on gift card. Oh. I was told because I picked a card that I had to add my price point to. 4x points only work on pre set amounts on...
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2.4
Product
Kroger Customer Care
#1292588
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The new yellow shopping bags at Kroger brighten up the whole grocery store experience. They are a great improvement over their old "brown bag" plastic. I often re-purpose grocery bags as leftover covers (keeping them out of contact with the food, of course) and they...
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4.0
Product
Kroger Customer Care
I liked
  • New yellow bags
I didn't like
  • I did not like it when they took away the senior discounts
#1281286
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Once again I visited your store in Woodlawn Ohio, 45215, and there was not ONE shopping cart IN THE STORE, all shopping carts were out on the lot!!! This is not the first time this has happened at this store. I had an employee contact the mgr about this and continued...
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Anonymous
Anonymous

Was the front end busy at this particular location?Because that happens at the location I work at as a cashier.The courtesy clerks/baggers are responsible for bagging grocerie...

3.7
Product
Kroger Customer Care
#1265131
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I was looking for your store-named brats. I had a coupon that I wanted to use. I asked one of your employees where they were. He pointed over to the brats. Where else, right? Duh! I said "Thanks!" but when I got there. I saw every other brand but not them. That's why I...
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3.3
Product
Kroger Customer Care
#1263801
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I was tild based in the purchase and where the store was located that's why my checks were denied .I'm a black female shopping at a Kroger near a black community and I felt like I was being profiled by this service you have lost a good customer and I will tell as many...
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Anonymous
Anonymous

Your complaint is with Certegy, Not with Kroger.You can tell as many people you want Not to shop at Kroger.However, there is No guarantee that the people you tell will follow ...

Product
Kroger Customer Care
#1254922
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The workers were nice in the line at kroger. They asked me what I was reading, (I had the book with me, it was Harry Potter And The Half-Blood Prince) and one worker asked me what pet I would take with me, (owl) and what house I'm in. (A proud Hufflepuff) They also...
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5.0
Product
Kroger Customer Care
#1254224
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