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Don't buy gift card from store | Kroger

2.6
Details
I purchased a gift card from Kroger on Oakwood Ave in Huntsville, Al. I was allowed to use the card a couple of times, then I was blocked. Each time I called the # on the back of the card (888-853-9536) the lady told they were not going to take the restriction off until I fax my social security number to 855-218-8823. Although I'm restricted from using the card, someone else is using it.
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Review
#1766129 Review #1766129 is a subjective opinion of poster.
Service
Kroger Cashier
Pros
  • Good food
Cons
  • Bad employees
Reason of review
Poor customer service
Loss
$358
Preferred solution
Full refund

Jordan..a girl was yelling at me and manager | Kroger in Carbondale, Illinois

2.7
Details
I was kn line at carbondale il krogers and a gitl loudly popping her gum jordan that workes there. Just standing there popping her gum i asked her please syop she starting doing iy more ansd loudly!!!!! Wow i asked to speak to manager she came told jordan to stop she yelled at manager said"i aint git to then she called me a cutomer a bit h!!!!! The manager told herto clock out the jordan girl said no wt??????? Why do u have empoyyess that harrass customers at your stire i wont be back
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2 comments
Anonymous
#1770885

I Cannot understand What your complaint Is about going by the way it is written.

Anonymous
#1770984
@Anonymous

She was loudly popping her gum and when asked to stop she yelled at her manager and became belligerent

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Review
#1695127 Review #1695127 is a subjective opinion of poster.
Service
Kroger Cashier
Pros
  • Manager tried to help
Cons
  • Employee attitude
  • Rude employee named jordan and her coworker
  • Bitchy amanda
Reason of review
Poor customer service
Preferred solution
I was yelled at by Jordan employee and she popped her gum in my face!!!!! Why????????????????
Tags
  • Very Unprofessional
  • Jirdan

Mad as *** | Kroger in Wichita Falls, Texas

Im disabled and I was shopping for a friend that is wheelchair bound so shes in the car I get to the cashier she said Koger card then I gave her 2 phone numbers she got angry reaching under register to get a new card swipe it an threw it breathing mad friend didn't get me right amount of money I was so mad walked out leaving the stuff cause she already made me feel like a child an embarrassed
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Review
#1406933 Review #1406933 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service
Went to Kroger on pendleton pike been shopping there for years. Apple juice did not ring up .97 so I ask cashier name Ron he told me did not know and did care I need to pay and take problem up with customer service .I told him I was taken it up with him before I paid ....
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9 comments
Anonymous
#1580547

Kroger should institute a policy like BIG BEAR stores used to to, IF THE PRODUCT RINGS UP THE WRONG PRICE, YOU GET IT FOR FREE!

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Review
#1356662 Review #1356662 is a subjective opinion of poster.
Service
Kroger Cashier
Cons
  • Cutomer service
Reason of review
The way I was talk too. Told nothing will be done him . Does not need any public contact
Preferred solution
Let the company propose a solution
4.2
Details
Went to order hot food standing there for 10 minutes the woman saw me walked to the back came back and waited on a store employee and the i went to check out two cashiers where gossiping and one asked me how much do you have to spend on your card the workers on the...
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1 comment
Anonymous
#1545419

Wall of text that I cannot read nor understand. Did you Ask to speak to the person who is in charge of the deli after getting poor customer service the first time? Kroger cannot do anything about the poor customer service you received if you do not let someone in charge know about that.

Review
#1336440 Review #1336440 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service

Great service | Kroger in Tempe, Arizona

5.0
Details
we always go into davids line at the frys on southern and rural he always greets us with a great hello and smile. thanks david, our favorite cashier.. Kathy and Denise
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Review
#1306351 Review #1306351 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Good customer service
I tried once again to shop at krogers at clarksville pike in Nashville Tennessee. where do I begin???? the place is dirty the produce is old the people working are a sorry bunch of people. yelling across the lines at friends and family members. they seem almost angry...
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Review
#1265907 Review #1265907 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
2.6
Details
I was at the Kroger store in Southfield on greenfield. I was shopping for the deals that started today. After I u scanned my things I proceeded to pay and asked the cashier why my downloaded coupons did not come off my total. With an attitude she said the manager said...
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1 comment
Anonymous
#1487880

Kroger Corporate Does Not read this website.You Will Have to contact Kroger Corporate instead.Either send a letter to the Regional office for this particular Kroger location or send a letter their Corporate Headquarters.That information is found on their website.

Review
#1264395 Review #1264395 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service
Cashier said it was her job to enforce Kroger coupons that did not work. Cashier had lady she claimed was manager come over and count items in my cart to be sure I had enough for coupons. The real manager later called and told me she was not really a manager. After...
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1 comment
Victoria E
#1466437

SO happy we have a place to talk about what has been done to us.......its wrong its not fair.........I am disabled with a head injury I am 61 and I was done wrong they knew they hose busted on me they saw it and had to order a new hose and have it fixed but they expect me to wait 4-6 weeks from their third party, WHICH THE MAN AT KROGER SAYS THEY ARE FAST AND WILL TAKE CARE OF ME BUT IT IS OUT OF THEIR HANDS ITS IN THE HANDS OF THE 3rd party company and that man was not nice and rude and he said 4-6 weeks he had to investigate and I said you have the pictures of the before and after and what happened and what the manager said what is there to investigate YOUR COMPANY KROGER HAD TO SHUT DOWN PUMP 9 and give a new hose.

Review
#1235961 Review #1235961 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service

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Kroger reviews
When I enter2the check out area, the cashier told me she qas closed, a few minutes later another customer entered the line and then another, so I went to the cashier and asked "I thought you said you were closed" She didn't respond so I asked her to see her manager,...
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1 comment
Anonymous
#1442667

Due to the many spelling errors as well as other grammatical errors, I cannot understand Exactly What this complaint is about.

Review
#1204358 Review #1204358 is a subjective opinion of poster.
Service
Kroger Cashier
Reason of review
Poor customer service