Manufacturer: Kroger Category: Cashiers Clear all filters (11 of 11 reviews match)
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Cashier didn't want to sell me cigarettes.She said they didn't have them when they were plainly visible. Bad attitude. Why display cigarettes for sale when your cashiers get pissed off if you want some.I'm 63 years old.
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Anonymous

Anonymous This complaint does not make any sense because why a cashier refuse to let you purchase cigarettes?
There has to be more to this story.
OP, did you see exactly what you ...

3.4
#999670
I bought a big bag of salt (to melt ice) at the Kroger Bethel Rd, Columbus, OH. I told the cashier, Cindy, that I have a bag if ice in my cart, and she wanted me to lift it even though I told her I have an injury on my left wrist. She could've easily scanned the bar code from their copy or search it on their computer so I don't have to lift the big bag of salt but she was so unhelpful. She was also very unpleasant. Our family has been loyal...
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h.kitchener

h.kitchener I hope you did not lift the bag just to satisfy the cashier. You should have called for a manager and complained directly to him.

Anonymous

Anonymous How do you know that there is a bar code for the salt in the first place?
How do you know that the cashier could have found the salt in the computer by doing a search?
W...

2.0
I didn't like
  • Rudeness of cashier
  • Unhelpful cashier
  • Unhelpful bagger
#976104

My husband and I have always patronized Kroger. We recently moved from Arizona to Indiana. The Brownsburg store is a delight. Alway neat and clean and very helpful employees. We happened to be near the Kroger Store on Crawfordsville Road in Indianapolis. WOW, what a mess. The store appeared to be dirty. There were boxes and carts everywhere filled with stuff, and frequently no employee was anywhere to be seen. It was difficult to move up...
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Anonymous

Anonymous We recently moved from Arizona to Indiana...
But your IP address reads Warrington, England
Why?

1.0
I didn't like
  • Customer service in store
  • Way i was treated
#921997

Kroger Cashier Review

#911828
3.3
The cashier at the fuel center in Lewisburg TN (Ellen) is rude and disrespectful. She is either always on her phone or don't speak at all. Never makes eye contact. Acts like she's botherd if someone comes to the window for something. I say thank you as I walk away and she still don't look at me.
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Kroger Cashier Review

#900712
4.1
The cashiers at the Kroger store where I shop They never smile or say good morning, good afternoon etc. if you try to talk to them you don't get much of an answer not friendly at all. The people out on the floor are very good but, the cashiers No! The store location is Clinton River Road and Garfield.love the store not the cashiers. Never enough checkouts open !
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Pharmacy window closed tech problems..o.k.no problem,parked in handicap front door.Sheila a cashier stands out there for her breaks I guess,left truck windows down 8 in.both sides & cup water in cupholder for my dog.Jack Russell terrior,I'm 70 yrs.old .went to elec.cart went got fly paper,dog treat,gal.milk& went thru self check,no waiting.4:01 pm.went to pharmacy, got my 3 prescriptions & exited store.Shelia was walking in & said to me,She had...
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Anonymous

Anonymous I would have done the same thing she did, and I have on many occasions. Don't leave pets, children or the elderly alone in vehicles. Do you know how many have perished because...

Anonymous

Anonymous I saw a news report recently where experts were stating that even with windows cracked, it can still get way too hot inside of a car. This employee did the proper thing in ca...

3.3
#916689
Upon visiting the Kroger store in Avon, Indiana today, I have decided that I will no longer shop there, and will pull my prescription fills as well. I have shopped this store for a number of years, bypassing a Kroger much closer to me. The management in the past has made sure there are competent people working at the store, but this has deteriorated in the past few months, and today was the last straw. It took so long to get through checkout,...
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Anonymous

Anonymous Maybe she was new. Also you must have very little patience to begin with if one long wait is going to get you all irate. Crazy a$s

Anonymous

Anonymous OK...
And how was the cashier passive?

3.3
I didn't like
  • Slow checkout and bad management
#895977
Went to the Pharmacy and handed the teller my prescriptions and one doesn't get filled until July 1 2016 andVictoria would not take it and put it on hold because as she stated they do not do that with Narcatics.. Everyone that women waits on me she is rude unhelpful and tried todo the least amount as possible cannot stand her.. I'm about to take all business elsewhere over that one employee.. Krogers Englewood in Ohio.
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2.5
#872599

When cashier asked if we found everything we mentioned these items and she said she would tell someone . Didn't act like she was that concerned. If it keeps up we will be going to a different store. Even after 50 years . We buy a lot as does our family members. FYI something needs to be done at the glenway store . Thank you , gary and Karen rains 6-17-16 P's my family owns 4 auto collision shops in Cincinnati area. Service to customers has...
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Anonymous

Anonymous Regarding Kroger not having enough of a particular product or none of that particular product...
That complaint needs to be directed to their supplier. Kroger has to accept...

Not_the_0P

Not_the_0P Food does not magically appear on shelves with the wave of a wand. It has to be ordered and sometimes the supplier does not have enough in stock to sell to not only the store ...

1.0
I liked
  • Employees customer service skills
I didn't like
  • Expired items
#867772
I am new to town and have shopped at Kroger several times. In my experience the people working have all been pretty rude. They never greet you or say a word the whole time. They say the total you owe and that's it. They seem to have a bad attitude and spend their time talking to their friends at the other register. Today Larissa was my cashier but she is just one of many who are fairly rude. You might want to train your people on curtosey in the...
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1.0
#863962
I shop at the Kroger located in Portsmouth, VA off of Frederick Blvd every other week. I usually spend over $200.00 each time. Well, on my visit 04/27/2016 the cashier by the name of Alexis decided to ask "what happened" after looking at my drivers license since I was purchasing wine. Then, she decided to call over her other co-workers to share my picture. This was out of line and disgusting for her to do such a thing. I have since filed a...
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rollo2016

rollo2016 So, what really did happen?

2.0
I didn't like
  • Employees
#837332