Manufacturer: Kroger Category: Prepaid Cards Clear all filters (25 of 25 reviews match)
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I can not reach any one to help me.I had my check direct deposited onto my 123 rechargeable debit card. All of a sudden there was a block on it. No one knows why. Everytime I call to see if the block is off and why it was blocked in the first place , they say that they emailed the exultation team or the bank about this. It has been nearly 2 weeks I had $131.00 on that card and they will not let me use it!!I am so angry and I am talking to a...
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Weekly shopper at Kroger. Always used my Kroger card for points, etc. Now, I encounter a lady standing in Produce (with a tablet in hand) urging me to sign up for this Visa 123 card. I thought it would be a new procedure. *** me...it turned out to be just another credit card (which I did not want). I thought Kroger would not stoop to soliciting their loyal customers. I have had SO many problems...I used the card and wanted to pay it off...
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I bought a money order for the wrong amount and they refunded it back to my card and then it was blocked right after and i couldn't do a thing after all my money is on my card and i have to wait 72 hours to get my money or use the card.Thats not right it didn't take 72 hours for them to take money off this practice needs to seriously be reviewed now i have no money but whats sitting there on my card that i cant use that not fair or right and i...
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1.5
I liked
  • Card that i can load my paycheck on
I didn't like
  • Unprofessionalism
  • When i called 7 time only one person cared about my problem
#899808
I have had a couple different KR 123 cards for about 4 years with very few problems.One issue that was always there is that they never calculated rewards points properly. I spent about $200 a month through them for 4 years solely for gas & groceries and I have never ever received 1 reward point, they always say to check back later. But this new issue is absurd. I always add more money at the store but I always go online to verify that it was...
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2.1
I liked
  • That i could get an extra 5 cents off per gallon of gas
#895639
Here it is 7/31/16 and I still have no card and they are telling me that it might take up to 5 more days. How can they just block me from access from my own money. It is hard enough to make ends meet just to have a corporation like krogers that I shop in 2 or 3 times a week to screw me over like this... For you not to care less kroger if i get kicked out of my home, lose my job because I am a delivery driver and cant pay my car insurance on...
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Anonymous

Anonymous That's what's going on with my husband. He had his card expedited,never have a tracking number never got a card. Hadanother card expedited,again they say there's no tracking n...

Very very bad company and customer service !!Dont buy these cards... I purchased a prepaid reloadable card on 5/13/2016 with $110 on it ...the card would not load onto the permanent card and the automated system would not recongnize the card number when i called to check the balance...i called customer service and spoke with a guy who reassured me that it was a temporary issue with their system and the card would work..i gave it two days...after...
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Great way for a scam of an older-trusting person.Entire transaction at aisle and cash register were observed by employees in Madison MS who should have know Telltale signs. What are those signs - an older person with a phone constantly in the ear buying these cards. I was told there was a warrant out for my arrest for failure to show up for jury duty and that must in good faith appear at a destination to be disclosed the several thousands...
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I purchased a MasterCard 123 rewards prepaid card and loaded money to pay a bill. When I called to get a personalized card, I was told my information could not be verified. I gave all the information they asked for but still they said they couldn't help. They offered no reason as to why they couldn't find me. I even tried to register online and it still said information was incorrect. I haven't received any letter of explanation and it's been...
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They delayed the direct deposit of my paycheck and then couldn't tell me what happened to it. Afterwards they told me it would take 3 days for them to even get in touch with someone and they didn't have any contact with the bank that so-called handles the money. The customer service reps are young and incompetent. please do not use direct deposit with this card it is horrible. Now I have no money on my payday and have to wait for another check to be cut or for Kroger...
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I got the prepaid card so that I could have my paycheck direct deposited.I activated the card with no problem. About a month after I go the card my wife transferred $20 on to the card so that I could get gas in my car as I forgot my wallet. The transfer went through smooth but the card was declined at the gas station. I called the number on the back of the card and got person who told me my card was "restricted" and I would have to wait for a...
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Anonymous

Anonymous Just got off the phone with the customer service people and I am now being told it will take 7 - 10 days for them to get back to me.