Kroger 1-2-3 Rewards Prepaid Card Reviews

1.8
(11 reviews)
Product or Service Quality
Additional Fees
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The same KPF card I have been using for the last several years was declared inactive after the recent system 'upgrade'.I was able to contact Customer Service via phone and have the card returned to active status, but now neither it or the backup KPF card will work on any PayPal based retailer's site. To make matters worse, I have been attempting to call Customer Service back for the past four days and keep receiving a message saying they are...
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i have used this card for almost two years and it was good.NOW that they "upgraded" the online site IT WONT WORK FOR WHAT I WANT IT FOR. DOSNT WORK ON PAYPAL, THE WORLDS BIGGEST ONLINE PAYMENT COMPANY! ofcourse i didnt find out til after i put my hard earned money on it just in time to pay for five auctions i won on ebay. It says card company declined it over and over. Called customer service they kept saying its a issue they are working around...
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I used it for direct deposit of my payroll funds and its almost 7 days later and i still havent recieved my funds. Customer service is a load of ***. They tell you to keep calling back in 24hrs and when u do call back they keep saying call back... They cant or wont give any feedback as to why the money is there. And u speak to a so called supervisior only for them to say the same thing... I truly believe this to a scam... Please dont get this card from kroger...
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Some deuchebag decided to duplicate my 123 rewards card and PULL ALL my funds available, 123 rewards member serviced did NOTHING to be helpful their dispute ppl are not available ive called over 20 times with no answer. I have not one dollar to my name and the this company does nothing to help the client, lesson learned never again!!!! They keep on telling me I cant speak to a supervisor and I have to submit the dispute in writing, all they do...
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I can not reach any one to help me.I had my check direct deposited onto my 123 rechargeable debit card. All of a sudden there was a block on it. No one knows why. Everytime I call to see if the block is off and why it was blocked in the first place , they say that they emailed the exultation team or the bank about this. It has been nearly 2 weeks I had $131.00 on that card and they will not let me use it!!I am so angry and I am talking to a...
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Weekly shopper at Kroger. Always used my Kroger card for points, etc. Now, I encounter a lady standing in Produce (with a tablet in hand) urging me to sign up for this Visa 123 card. I thought it would be a new procedure. *** me...it turned out to be just another credit card (which I did not want). I thought Kroger would not stoop to soliciting their loyal customers. I have had SO many problems...I used the card and wanted to pay it off...
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I bought a money order for the wrong amount and they refunded it back to my card and then it was blocked right after and i couldn't do a thing after all my money is on my card and i have to wait 72 hours to get my money or use the card.Thats not right it didn't take 72 hours for them to take money off this practice needs to seriously be reviewed now i have no money but whats sitting there on my card that i cant use that not fair or right and i...
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1.5
I liked
  • Card that i can load my paycheck on
I didn't like
  • Unprofessionalism
  • When i called 7 time only one person cared about my problem
#899808
I have had a couple different KR 123 cards for about 4 years with very few problems.One issue that was always there is that they never calculated rewards points properly. I spent about $200 a month through them for 4 years solely for gas & groceries and I have never ever received 1 reward point, they always say to check back later. But this new issue is absurd. I always add more money at the store but I always go online to verify that it was...
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2.1
I liked
  • That i could get an extra 5 cents off per gallon of gas
#895639
Here it is 7/31/16 and I still have no card and they are telling me that it might take up to 5 more days. How can they just block me from access from my own money. It is hard enough to make ends meet just to have a corporation like krogers that I shop in 2 or 3 times a week to screw me over like this... For you not to care less kroger if i get kicked out of my home, lose my job because I am a delivery driver and cant pay my car insurance on...
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Great way for a scam of an older-trusting person.Entire transaction at aisle and cash register were observed by employees in Madison MS who should have know Telltale signs. What are those signs - an older person with a phone constantly in the ear buying these cards. I was told there was a warrant out for my arrest for failure to show up for jury duty and that must in good faith appear at a destination to be disclosed the several thousands...
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Kroger 1-2-3 Rewards Prepaid Card Review

#951464
1.5
Was great until 11/1 when they insist that you register card. Spent hours on hold to accomplish this with 2 cards. Will not be getting these again after using them for years
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Kroger 1-2-3 Rewards Prepaid Card Review

#831332
1.9
They charged my card a gratuity at a restaruant that i didn't give and now I've got to wait for that money to come back on my card. They also sent my replacement card to the wrong address even after repeating the address several times. Horrible service. I hate this card!!!
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