Manufacturer: Kroger Category: Prepaid Cards Clear all filters (25 of 25 reviews match)
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so i was able to buy 1 item on steam but if i tried anything else it wouldn't work so i tried to see how much funds where left and i couldn't access the count anymore and i know i still had money on there i.even called and was on hold for 10+ plus minutes so i ended the called. after that i tried steam again and it was once again rejected so i hope i can get the money i had on there back but if not well im already not going to be getting one of...
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2.6
I liked
  • I liked a debit card for online purchases
I didn't like
  • Kroger debit card is insecure
  • Unprofessionalism
#989634
After beings loyal Smith's customer for over 25 years and using the 123 Rewards to earn promised checks that they refused to give me even after proof of earning over 9000 points I am completely disgusted with Kroger and US Bank. I tried ever customer service phone number and NOBODY knew what to do about the points or checks. Transfered to another department for over 6 months. This hopeless program sickens me. They will not honor their programs..
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Do not bother getting this card!My experienced was horrible! Card expired recently and had to call them to replace it for me. They told me to update my info in the system which I did. 20 days passed, I haven't received my card so, I called them and they told that they will expedite it for me which will take 3-5business days. I waited patiently for this card and still have not received it. My third time calling them and guess what they did not...
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Kroger 1-2-3 Rewards Prepaid Card Review

#970753
1.4
I will never buy this card again or recommend it to any of my friends and family
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Kroger 1-2-3 Rewards Prepaid Card Review

#831332
1.9
They charged my card a gratuity at a restaruant that i didn't give and now I've got to wait for that money to come back on my card. They also sent my replacement card to the wrong address even after repeating the address several times. Horrible service. I hate this card!!!
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Beyond frustrated!!! My Kroger prepaid debit card that I've had over 2 years with no problems, which I only have so my paycheck can be loaded to was hacked on 11/4 ... find it awful funny after I had words with 2 csr's the day before (each call wait time was 45 minutes mind you) because my card was deactivated because of a new website...hmmm... and very next day I have multiple charges from California.. filed the dispute 11/5 and told I have to...
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1.2
I liked
  • Rewards when actually issued
I didn't like
  • Being lied to repeatedly
  • Disrespect
  • Being hacked
got a prepaid card from 123 rewards now out $20 the company dont want to fix the problem i am contacting BBB about i will never buy another card except for walmart money cards at least they do there job and fix the problems with there cards 123rewards and kpfprepaid are lazy rude people that cant fix there own product and then hang up on people 2 calls and the card still doesnt work and my bill is still unpaid the experiance i had with this...
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Was great until 11/1 when they insist that you register card. Spent hours on hold to accomplish this with 2 cards. Will not be getting these again after using them for years
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amyghost

amyghost I'd also used the KPF card for the past several years and had been very satisfied with it until the recent so-called 'upgrade' (which has been an horrendous downgrade in actua...

The same KPF card I have been using for the last several years was declared inactive after the recent system 'upgrade'.I was able to contact Customer Service via phone and have the card returned to active status, but now neither it or the backup KPF card will work on any PayPal based retailer's site. To make matters worse, I have been attempting to call Customer Service back for the past four days and keep receiving a message saying they are...
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Anonymous

Kierra I am with you on this. I believe they need to be sued. I work in the compliance department of a financial institution. This is unacceptable. I also believe there was some type...

Anonymous

Tommy Jones I'm getting the same results...which equals none! Each time I finally get through I get yet another 24-48 hour promise. This has been going in for 5 days. Do anyone know what ...

i have used this card for almost two years and it was good.NOW that they "upgraded" the online site IT WONT WORK FOR WHAT I WANT IT FOR. DOSNT WORK ON PAYPAL, THE WORLDS BIGGEST ONLINE PAYMENT COMPANY! ofcourse i didnt find out til after i put my hard earned money on it just in time to pay for five auctions i won on ebay. It says card company declined it over and over. Called customer service they kept saying its a issue they are working around...
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Anonymous

Anonymous There is something terrible wrong going on here. They have millions of dollars that belong to us and playing with peoples livelihood. I think we have been robbed! Get a comple...

Anonymous

Anonymous Had the same issue, started out by calling ebay who passed me on to paypal who said there is nothing wrong with my paypal account. And they suggested i call kroger the issuer...

I used it for direct deposit of my payroll funds and its almost 7 days later and i still havent recieved my funds. Customer service is a load of ***. They tell you to keep calling back in 24hrs and when u do call back they keep saying call back... They cant or wont give any feedback as to why the money is there. And u speak to a so called supervisior only for them to say the same thing... I truly believe this to a scam... Please dont get this card from kroger...
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Some deuchebag decided to duplicate my 123 rewards card and PULL ALL my funds available, 123 rewards member serviced did NOTHING to be helpful their dispute ppl are not available ive called over 20 times with no answer. I have not one dollar to my name and the this company does nothing to help the client, lesson learned never again!!!! They keep on telling me I cant speak to a supervisor and I have to submit the dispute in writing, all they do...
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Anonymous

Anonymous I've been robbed too...No end to the lies they tell once you get through just the run around. Something has to be done.,

Anonymous

Anonymous "my rent is due tomorrow, my children have no food, and i have no gas, and I cant access my own money!!!!"
Let me play along and pretend all of that is true. We all know yo...