Kroger - Disputed a sale item which was on the computer
I have shopped at Kroger since my childhood and I am 62.The store at 12726 Jefferson Davis Highway, Chester, Va.
is a disgrace to Kroger. Not a friendly employee including management in the store. We purchased Pepsi Products which were on the Computer for 4/11.00. They rang up 3.99 so we went to the service desk to question the price and get the difference.
Jan was the cashier and she said " I can't just change a price for you". We didn't ask her to. I told her they were on the computer and not in the ad. What an attitude she had.
She calls one manager and her own words were he didn't want to be bothered. She called a John Surlock and ask him to please go upstairs and get on the computer and check the price.He wouldn't do that either. . We got a refund.
Customers don't need to be treated like this.
Of course Kroger doesn't care anymore.Rebecca Roark
Review about: Kroger Cashier.