Kroger Contact Information

Customer Service:

  • (800) 928-2274 Coinstar
  • (866) 520-0356 Floral
  • (800) 576-4377 General
  • (800) 576-4377 Gift Cards
  • (866) 594-3644 i-wireless
  • (855) 489-2502 My Prescriptions
  • (866) 265-8419 Prepaid Debit Cards
  • (866) 221-4141

Media Relations:

  • (513) 762-4000

Stores:

  • (907) 264-9615 1000 E Northern Lights Blvd Anchorage, AK
  • (501) 329-8009 101 West Oak Street Conway, AR
  • (501) 982-0151 103 Gregory Pl Jacksonville, AR
  • (310) 824-5994 10861 Weyburn Ave. Los Angeles, CA
  • (307) 276-3263 109 Hwy 189 Marbleton, WY
  • (707) 448-1533 1091 Leisure Town Road Vacaville, CA
  • (623) 907-6160 11425 W Buckeye Rd Avondale, AZ
  • (501) 628-5185 1295 W Main St Cabot, AR
  • (630) 637-9906 1300 S. Naper Blvd. Naperville, IL
  • (907) 689-4000 13401 Old Glenn Hwy Eagle River, AK
  • (530) 662-5077 1400 E Main St Woodland, CA
  • (501) 776-0301 1410 Military Rd Benton, AR
  • (307) 733-8908 1425 S Hwy 89 Jackson, WY
  • (850) 939-3066 1457 Navarre Beach Blvd Navarre, FL
  • (907) 352-5015 1501 E Parks Hwy Wasilla, AK
  • (435) 734-2500 156 S Main St Brigham City, UT
  • (501) 354-3248 1626 E Harding St Morrilton, AR
  • (219) 845-2918 1724 165Th St Hammond, IN
  • (901) 272-8630 1759 Union Avenue Memphis, TN
  • (209) 369-1142 205 W Lockeford St Lodi, CA
  • (850) 435-3230 2200 W. Navy Blvd Pensacola, FL
  • (847) 492-1904 2400 West Main St Evanston, IL
  • (334) 981-6843 25435 Perdido Beach Blvd Orange Beach, AL
  • (916) 624-4397 2850 Sunset Blvd Rocklin, CA
  • (404) 294-5311 2875 N Decatur Rd Decatur, GA
  • (707) 437-4701 2895 Peabody Fairfield, CA
  • (847) 267-0294 2999 Waukegan Road Bannockburn, IL
  • (501) 842-2491 301 Pine Bluff Hwy England, AR
  • (602) 468-9155 3036 E Thomas Rd Phoenix, AZ
  • (708) 652-4257 3039 S Cicero Ave Cicero, IL
  • (662) 536-3741 3095 Goodman Rd E Southaven, MS
  • (773) 247-2633 3145 South Ashland Ave CHICAGO, IL
  • (480) 858-9096 3232 S Mill Ave Tempe, AZ
  • (847) 763-8801 3358 West Touhy Avenue SKOKIE, IL
  • (916) 927-8560 3625 Northgate Blvd Sacramento, CA
  • (312) 243-7657 40 S Halsted CHICAGO, IL
  • (239) 936-5700 4125 Cleveland Ave Fort Myers, FL
  • (623) 931-8445 4329 W Northern Ave Glendale, AZ
  • (907) 260-2200 43843 Sterling Hwy Soldotna, AK
  • (501) 758-6858 4401 Camp Robinson Rd North Little Rock, AR
  • (480) 367-3940 4707 E Shea Blvd Phoenix, AZ
  • (404) 792-6990 4715 S Atlanta Road Smyrna, GA
  • (208) 237-2900 4845 Yellowstone Ave Chubbuck, ID
  • (907) 707-0400 535 West Evergreen Ave. Palmer, AK
  • (209) 745-4255 602 4Th St Galt, CA
  • (501) 666-0102 614 Beechwood St Little Rock, AR
  • (804) 730-6832 6335 Mechanicsville Tpke Mechanicsville, VA
  • (850) 623-9857 6853 Highway 87 N Milton, FL
  • (307) 789-0532 70 Yellow Creek Rd Evanston, WY
  • (850) 587-5023 7331 Highway 29 N Molino, FL
  • (602) 279-9001 744 W Camelback Rd Phoenix, AZ
  • (435) 753-1004 750 N Main St Logan, UT
  • (470) 447-5031 800 Glenwood Ave SE Atlanta, GA
  • (208) 239-4000 800 Yellowstone Ave Pocatello, ID
  • (561) 736-8699 801 N Congress Ave Boynton Beach, FL
  • (858) 597-1550 8657 Villa La Jolla Dr La Jolla, CA
  • (804) 569-8240 9351 Atlee Rd Mechanicsville, VA
  • (850) 994-7337 9393 Chumuckla Hwy Pace, FL
  • (662) 349-2687 945 Goodman Rd E Southaven, MS

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Headquarters Address:

Kroger
1014 Vine Street
Cincinnati, Ohio 45202-1100
United States

Social Networks:

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Summary of Kroger Customer Service Calls

203 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
04:04 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Kroger to Ask about:

Staff:

  • “Poor customer service”
  • “1am closing time. Door locked and refused service at 12:55AM”
  • “The deli closed at 700pm, actually the manager shut it down at 630pm. When I inquired why. I was told shortage of staff. Not true and a couple of employees where playing around at the cash register. Kroger is losing money .”

Cards:

  • “Card Problems”
  • “I want my money put back on my gift card”

Request for Information:

  • “Health concern”
  • “Safety concern”

Account:

  • “I cannot log into my account the website said there's a problem on your part can you please help me I want to use the digital coupon today”
  • “Get my account number”

Payments and Charges:

  • “App coupons and pricing”
  • “The position on the payment machine wasn’t in a reasonable reach to get my return money and I didn’t receive it.”

Shipping and Delivery:

  • “Did not get my credit for free groceries on transfer”
  • “Pharmacy delivery”

Employment:

  • “Employment”
  • “W2”

Return/ Replace:

  • “Lost my receipt and need to return a defective item”

Website/ Application:

  • “Application status”

Product/ Service:

  • “I was told I could not purchase cigarettes after a certain time buy a clerk when previous Clerks have let me purchase at the similar time in the past”

Refund:

  • “Refund”

Other:

  • “No me deja hacer pago en linia”
  • “Receipt”
  • “Need help with app settings”

Kroger Rating Stats

2.7 out of 5 stars
based on 416 reviews
See all 986 reviews reviews

Rating stats

  1. 101 reviews
  2. 85 reviews
  3. 110 reviews
  4. 70 reviews
  5. 50 reviews

About Kroger

Top 5 Likes about Kroger

Near my home, Friendley and courtous, Prices, Location, Employees customer service skills

Top 5 Dislikes about Kroger

Customer service, No management, Poor service, Disrespectful and condescending employee, Customer service skills

Summary

The Kroger Company is an American company. The company is headquartered in Cincinnati, Ohio. The Kroger Company is a publicly held company. At the present time, The Kroger Company is recognized as one of the leading grocery retailers in the United States. The company sells bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks, liquor, and so much more. The Kroger Company operates a huge number of grocery stores, multi-department stores, price-impact stores, convenience stores, and mall jewelry stores. The Kroger Company operates under a number of banners.

The Kroger Company is considered to be one of the fastest growing grocery retailers in the country.

Kroger reviews and complaints

Kroger is ranked 39 out of 639 in Food Stores category

Area Served

USA

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