Kroger Phone Numbers and Emails

Toll-Free Number:

  • (800) 576-4377
Send Message

Customer Service:

  • (800) 928-2274
  • (866) 520-0356
  • (800) 689-4609
    Grievance Line
  • (866) 594-3644
  • (866) 265-8419
    Prepaid Debit Cards
  • (855) 489-2502
    Questions About My Prescriptions Services
  • (866) 221-4141
  • (888) 852-2567

Investors/ Franchasing:

  • (513) 762-1220


  • (513) 762-4000

Sales/ Reservations:

  • (318) 442-1851
    Alexandria, LA
  • (606) 325-8911
    Ashland, KY
  • (334) 821-1325
    Auburn, AL
  • (317) 272-4130
    Avon, IN
  • (501) 776-0301
    Benton, AR
  • (662) 287-8155
    Corinth, MS
  • (270) 737-4715
    Elizabethtown, KY
  • (601) 718-2230
    Flowood, MS
  • (865) 521-2922
    Knoxville, TN
  • (309) 266-5366
    Morton, IL
  • (248) 276-2541
    Rochester, MI

Kroger Emails:

Customer Service
Grievance Line
Privacy Inquiries
Technical Support
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Kroger Website:

Kroger Help Center:

Corporate Office Address:

The Kroger Co.
1014 Vine Street
Cincinnati, Ohio 45202
United States

Other Info (opening hours):


Monday - Friday: 7:00am - 12:00am (EST)

Saturday - Sunday: 7:00am - 9:30pm (EST)

Other Locations:

4414 Asheville Hwy,

Knoxville, TN, 37914

1009 W Main St,

Russellville, AR, 72801

Kroger Customer Service Reviews

2.0 / 5
Davids p
Due to the 24 Billion dollar merger the employees have gone crazy...Scary Crazy!

David CraigMr. Rodney McMullen: For starters many years ago back in the early 80s I worked at one of the very first Fred Meyer stores on 82nd and Division in...

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I called the Kroger store, nearest me to find about ordering a certain drink. The customer service I spoke with, was very professional very friendly and very...

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Summary of Kroger Customer Service Calls

04:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kroger?

Cards Question:

  • “I'm trying to add a different card (Visa) so I can order my groceries for my daughter to pick up Friday afternoon, I've been trying since 12:30 AM and your system won't let me.”
  • “I want my money put back on my EBT card”
  • “Gift card purchase”

Payments and Charges Question:

  • “You charge my bank three times for the same purchase $40.43 this morning that is incorrect”
  • “Digital coupon not working”
  • “Being over charged on multiple items”

Staff Question:

  • “Lack of customer service with security officer”
  • “How come the service center isn't open”
  • “Really bad service. Manager said he doesn't care loosing customers”

Request for Information Question:

  • “Find out if they honor my healthy food card through optimum”
  • “I need assistance adding my ebt card.”
  • “How do I redeem a pickup order credit”

Shipping and Delivery Question:

  • “Did not receive my coupons”
  • “Delivery”
  • “I did not get my order”

Employment Question:

  • “My paycheck was sent to a old address”
  • “W2”
  • “Payroll”

Account Question:

  • “Having problem trying to log in to get digital coupons”
  • “I cant get in my kroger account”
  • “I can't log in my feed account”

Product/ Service Question:

  • “Kroger App is not working”
  • “Accident Insurance company”
  • “Pin does not work”

Refund Question:

  • “Refund”
  • “Refunds”
  • “Need a refund on peanut butter”

Return/ Replace Question:

  • “Return product but receive 0 money”
  • “Need to fond a receipt to return something”
  • “Replace list card”

Website/ Application Question:

  • “App”
  • “Uncomplete application mistakenly sent”
  • “To see if my application got sent”

Activation/ Cancellation Question:

  • “Cancelled delivery”
  • “Cancele mi orden en pick up y mi dinero no está en la tarjeta”
  • “Cancel duplicate pick up order”

Other Question:

  • “Fuel points”
  • “My husband’s medicine for asthma wasn’t on time and he was waiting for 8 days to continued his therapy .”
  • “Didn't add fuel points”


Related Companies

The Kroger Company, Fred Meyer, Frys Food Stores, Harris Teeter, King Soopers


The Kroger Company is an American company. The company is headquartered in Cincinnati, Ohio. The Kroger Company is a publicly held company. At the present time, The Kroger Company is recognized as one of the leading grocery retailers in the United States. The company sells bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks, liquor, and so much more. The Kroger Company operates a huge number of grocery stores, multi-department stores, price-impact stores, convenience stores, and mall jewelry stores. The Kroger Company operates under a number of banners.

The Kroger Company is considered to be one of the fastest growing grocery retailers in the country.

Kroger reviews and complaints

Kroger is ranked 66 out of 371 in Supermarkets and Malls category

Official Company Name

The Kroger Company


Rodney McMullen



Type of Business

Online, Offline

Area Served

USA, Asia

Payment Methods


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