Contact Kroger Customer Service
Kroger Phone Numbers and Emails
Toll-Free Number:
-
(800) 576-4377
Customer Service:
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(800) 928-2274Coinstar
-
(866) 520-0356Floral
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(800) 689-4609Grievance Line
Kroger Emails:
Contact Information
Kroger Website:
Kroger Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 12:00am (EST)
Saturday - Sunday: 7:00am - 9:30pm (EST)
Other Locations:
4414 Asheville Hwy,
Knoxville, TN, 37914
1009 W Main St,
Russellville, AR, 72801
Summary of Kroger Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kroger?
Cards Question:
- “I'm trying to add a different card (Visa) so I can order my groceries for my daughter to pick up Friday afternoon, I've been trying since 12:30 AM and your system won't let me.”
- “I want my money put back on my EBT card”
- “Gift card purchase”
Payments and Charges Question:
- “You charge my bank three times for the same purchase $40.43 this morning that is incorrect”
- “Digital coupon not working”
- “Being over charged on multiple items”
Staff Question:
- “Lack of customer service with security officer”
- “How come the service center isn't open”
- “Really bad service. Manager said he doesn't care loosing customers”
Request for Information Question:
- “Find out if they honor my healthy food card through optimum”
- “I need assistance adding my ebt card.”
- “How do I redeem a pickup order credit”
Shipping and Delivery Question:
- “Did not receive my coupons”
- “Delivery”
- “I did not get my order”
Employment Question:
- “My paycheck was sent to a old address”
- “W2”
- “Payroll”
Account Question:
- “Having problem trying to log in to get digital coupons”
- “I cant get in my kroger account”
- “I can't log in my feed account”
Product/ Service Question:
- “Kroger App is not working”
- “Accident Insurance company”
- “Pin does not work”
Refund Question:
- “Refund”
- “Refunds”
- “Need a refund on peanut butter”
Return/ Replace Question:
- “Return product but receive 0 money”
- “Need to fond a receipt to return something”
- “Replace list card”
Website/ Application Question:
- “App”
- “Uncomplete application mistakenly sent”
- “To see if my application got sent”
Activation/ Cancellation Question:
- “Cancelled delivery”
- “Cancele mi orden en pick up y mi dinero no está en la tarjeta”
- “Cancel duplicate pick up order”
Other Question:
- “Fuel points”
- “My husband’s medicine for asthma wasn’t on time and he was waiting for 8 days to continued his therapy .”
- “Didn't add fuel points”
About
, , , ,
The Kroger Company is an American company. The company is headquartered in Cincinnati, Ohio. The Kroger Company is a publicly held company. At the present time, The Kroger Company is recognized as one of the leading grocery retailers in the United States. The company sells bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks, liquor, and so much more. The Kroger Company operates a huge number of grocery stores, multi-department stores, price-impact stores, convenience stores, and mall jewelry stores. The Kroger Company operates under a number of banners.
The Kroger Company is considered to be one of the fastest growing grocery retailers in the country.
Kroger is ranked 66 out of 371 in Supermarkets and Malls category
The Kroger Company
Rodney McMullen
1883
Online, Offline
USA, Asia
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