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The staff and management of the Delaware, Ohio Kroger have been wonderful to us. I'm specifically talking about the Columbus Pike location. My adult, legally blind and autistic sons have both been treated with dignity and respect. The staff knows our names! They always...
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4.5
I liked
  • Friendley and courtous
  • Well stocked
  • Respectful
#1126012
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bought a gift card for my daughter, oct.6th or 7th only 25.00 when I checked my bank account the next day was charged twice. when the gentleman rang it up he just put it in the bag when I asked him what he charged on it as it was open he pulled it back out of the bag...
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Anonymous
Anonymous

Wall of text that I cannot read or understand.

I didn't like
  • Being abused by an customer service employee
#1125943
Reply to reviews
I submitted a request (not complaint) to the customer service because a portion of my receipt was incomplete and I needed the missing information. I was very concise. I received an email a couple days later that addressed an entirely separate concern and was not...
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Anonymous
Anonymous

OP:What do you hope will happen regarding your complaint?Do you want Kroger Corporate Customer Service to read your complaint?

3.9
#1125512
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Kroger - Checkout

Kroger
#1138477
Spent my entire lunch hour shopping for groceries, only to get to the checkout and find out that i cant pay with my mastercard because i didnt know my pin number. I will never shop Kroger again. What a waste!!!!
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Kroger - Excellent pharmacy service

Kroger
#1130907
5.0
Details
11/13/17. I’ve dealt with Kroger pharmacy in Hinesville Ga for several years. I would like to compliment Taylor Dallas for always being courteous knowledgeable and professional. She greets customers with kindness and respect
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Kroger - Your managers are rude to older people

Kroger
#1125860
1.0
Details
Your managers / cash register people treated an older person like a dog Just because she had to put a couple of items back she couldn't afford My wife paid for the items for the older lady your cashier / manager was rude the whole time. I won't shop there anymore you heartless people Kroger Troy Ohio
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website

Kroger - Shelves not stocked

Kroger
#1123538
It happens about every time i go in. Kroger 43119
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I purchased a MO today, store #788, and found out I did not need it so I wanted to cash it at the same store I bought it from. They would not cash it for 3 days! didn't take 3 days to take my money!!!!! And even though I need it back NOW I cant do anything for 3 days...
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Anonymous
Anonymous

If Kroger uses Western Union to process money orders, then they have to follow Western Union's policies regarding money orders.So your complaint is with Western Union. Not Kro...

3.8
#1124662
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I received a email requesting for me to call there customer service number back if I was still interested in a job that I applied too. I applied for the pharmacy clerk jon in east lansing. This lady starts asking me questions on the just like an interview well I am not...
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1.0
#1123944
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Purchased walnuts for my son's special day completing the football season. I made a pumpkin bread which contains flour and raisins 2 sticks of butter nutmeg cinnamon and others ingrediants. I was offered 5 dollars for compensation and the cost of the walnuts. I spend...
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Anonymous
Anonymous

You were reimbursed for the cost of the walnuts.That does seem fair.I am a active football track and basketball mom for whitehall...Exactly how is that relevant to your compla...

2.7
Whitehall, Ohio
#1123809
Reply to reviews
On Thursday 26 October around 1600 I waited at the drop off counter to to get a prescription filled. After what seemed like forever, an employee sitting behind a desk finally acknowledged I was there. After some more time she got off the phone and provided paperwork...
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#1121748
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I submutted a form for a donation andbyes i know they get a lot of them. The point NO ON EVER CALLED ME BACK I CALLED FOR THEEE WEEKS NEVER A CALL BACK! I WENT TO THE STORE 4 TIMES AND NEVER COULD SPEAK TO A MANAGER.10/25/17 IM BACK TO SPEAK TO A MANAGER ,I HAVE YET TO...
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Anonymous
Anonymous

Good grief, OP, must you shout in all caps?

#1120536
Reply to reviews
INSTEAD OF FIRING PEOPLE YOU NEED TO FIND THAT NASTY RUDE MANAGER THAT SAID NO ONE WILL LIKE HER WHEN SHE GET THROW AND STOP FIRING PEOPLE FOR STUPID REASONS IM GOING TO THE LABOR BOARD HEALTH DEPARTMENT AND WHO EVER ELSE I NEED TO GO TO PEOPLE HAVE FAMILYS AND YOU...
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Anonymous
Anonymous

what ever you just know the truth and the truth hurts im still going to do what i said you want to get nasty i will i also know that your dum preventions ladys are going back ...

Anonymous
Smitty

Stop screaming with the all capital letter format.I can't read that and what's more ; I don't want to.Sympathy Level = 0P.S, the plural of "Lady" is "Ladies" .

#1117684
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Krogers will only allow use of a debit card if the transaction method is debit not credit unlike every other retail business. I've even used my bank issued debit card internationally and was able to use as a chredit card, meaning no need for entering a pin number, but...
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Anonymous
Anonymous

OP:Please complain to Senior management about this because Senior management makes the decisions regarding payment at the front-end, not store management or any other store em...

#1114230
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