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2.7 Based on 233 reviews
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  • Customers like
    • Near my home 7
    • Friendley and courtous 4
    • Prices 4
  • Customers don't like
    • No management 7
    • Disrespectful employees 7
    • Customer service skills 5
  • From mobile
  • Jan 31
  • by anonymous
  • #1000733

The Kroger store in Martinsville, Va. has an employee that needs an attitude adjustment. Barbara Minter the deli/bakery dept. supervisor is very rude. She will not help the customers. If you ask her a question she sends you to someone else. She is always standing around with her hand on her hip and a soda in her hand and she talks to her employees very ugly. Why is she allowed to be so rude???

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Today, shopped at Kroger #378 (Fry Road,Katy Texas) Pepsis advertised 24 packs for $4.99..Must buy 2...NOT IN STOCK. Stocked pepsis (12 packs) were 3 for $12. Not such a good deal on the STOCKED items..huh?? Talked to clerk.."If 24 packs were $4.99, 2- 12packs should be the same price, Right?? Blank stare (I know's rocket science 24=2X12) Asked for manager, stood near the checkout for 30 MINUTES, no manager in sight. This is 3rd time... Read more

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Cashier didn't want to sell me cigarettes. She said they didn't have them when they were plainly visible. Bad attitude. Why display cigarettes for sale when your cashiers get pissed off if you want some. I'm 63 years old. Read more

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Paris Texas Krogers Cashier Megan. Manager David Very rude Bad customer service skills prejudice against couponers Read more

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My Wife works for the Deli section, she loves her job. BUT Every single day she works with a Latin woman named Bertha she comes home stressed and twice she has had an anxiety attack because of this woman. I dont know her personally but from what I hear she has Run off SEVERAL of the employee's that worked there. The Supervisor Sylvia has stood by and has done nothing to prevent Bertha from being rude not only to the Customers but to the work... Read more

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We criticize the Chinese and other nations for stealing our business and ideas, but you don't have to look far from home to notice how some U.S. companies blatantly prey upon the success of others through unfair business practices. The Kroger branding scheme copies packaging of well known brands in an attempt to bait and switch customers. Just compare a couple of labels such as Dennison's Chili or Charmin Bath Tissue. You'll find those and many... Read more

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I bought Kroger cooked shrimp with tails on. They are so salty! I tasted one right out of the bag (I had not added anything to them) and it tasted so salty! I then looked at the back of the bag, and yes salt is the second ingredient. I then looked at the nutrition facts and there is 550 mg of sodium per serving! Why are they adding salt to shrimp? I don't understand. I will never buy this brand of shrimp again. I hesitate to buy anything with... Read more

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  • From mobile
  • Jan 18
  • by anonymous
  • #993237

Scheduling interfier with college hours. James Maynard 2709922255. I need your help my managers will not listen.

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Called to see when prescriptions would be ready .they said hour and half.fooled in town.went by to pick them up.they said would'nt be ready till next day.they wasn't busy at all.I needed to of been back home.but they don't know what they are doing they need fired.they have attitude problems with certain I'm changing pharmacies.I'm on fixed income don't have extra money for gas to run up and down the road due to their ignorance.and as... Read more

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When is Kroger going to do something about the deli/bakery dept. head in the Martinsville, Va. store.? She is rude and obnoxious to her employees which takes their attention away from the customers. I shop there a lot as I consider it my Kroger but it is cruel to see and hear the things she says. Norma in the bakery is one of the nicest ladies you would ever want to meet and is working every time I see her and Barbara talks to her like a... Read more

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