Anonymous
map-marker Medway, Massachusetts

Unsubscribe from Kroger Jobs

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Hello, can you unsubscribe the email hakincaid03@***.com. I do not need these notifications and they are an annoyance. Thank you
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User's recommendation: Make sure to review your message for grammatical errors

Anonymous
map-marker Danville, Kentucky

Rude pharmacist

They was rude and told me to get off the phone and she would try to ring me up ! I need someone to call me back asap so I can explain to a person what happened 1-85*-***-**** ask for Debbie .
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Randy J Hot

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Verified Buyer
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Verified Reviewer

Reimbursement for prepaid visa

Kroger - Reimbursement for prepaid visa
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There was fraudulent activity on my prepaid visa. The funds were held, and I want to be reimbursed. and why on earth do I have to write 100 symbols? Does that make any sense whatsoever?
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Loss:
$80
Pros:
  • Convenient

Preferred solution: Full refund

Debby T Ruw

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Verified Reviewer
| map-marker South Bend, Indiana

Cannot access receipt on my account page

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Spoke to an agent on 11/11 who promised a receipt within 3 working days, as it is not available on my account page. My purchase was for over $200 and I was missing a few items. Id like to have the receipt for my records and resolve the issue with the missing items. Im having no luck with the website or virtual assistants Thanks.
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Tammy F Nfn

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Verified Reviewer
| map-marker Sulphur, Louisiana

Fall in Sulphur,La store today

Original review Dec 21, 2023
I was at the check out in Sulphur,La today and it was so hot in the store and i passed out and hit my head now I'm very sore.I called the store and told them I passed out because it was so hot in there he said there was nothing he could do about it.They are very rude
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Cons:
  • No cons

Preferred solution: Full refund

Anonymous
map-marker Phoenix, Arizona

I bought a 200 dollar gift card that the code numbers you scratch off were not there

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I bought a 200 dollar gift card from Nordstrom and when I opened it there was no code numbers to use.i would like to have the card replaced.i still work and this is a lot of money to lose,this was a Christmas gift.i bought this card from your store and I have been. calling to get help but nothing in teturn
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User's recommendation: Don't buy gift cards

Mark B Zsc

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Verified Reviewer
| map-marker Knoxville, Tennessee

Organic foods

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They lie to their trusting customers about their food being organic and support coating their produce with Apeel
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User's recommendation: be careful of thier produce if you want organic

Jean Y Ety

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Verified Reviewer
| map-marker Lewisburg, Tennessee

Overcharged 3 times in a row

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Kroger - Overcharged 3 times in a row
Kroger - Overcharged 3 times in a row - Image 2
The last 3 visits to my local Krogers store, I have been overcharged on 2 to 4 different items totaling a refund of 12 to 20 dollars! This is ridiculous 3 times in a row! I would advise everyone to check your receipt carefully for overcharges! Groceries are high enough without being overcharged! Makes me wonder how many overcharges I have missed in the past!
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User's recommendation: Check your receipt for overcharges!

Anonymous

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Verified Buyer
| map-marker Pembroke, North Carolina

Pharmacy

Kroger - Pharmacy

I called in my entresto medicine 3 days ago and the pharmacy need let me know they didnt have any. They never called another pharmacy locally to see if they had it.

They told me to call around to see if they had it in stock. So I called around and found a pharmacy 1/2 hour from me that had it. So I called my pharmacy back to send my prescription there. Then 7 hours later my prescription is still not filled and they said not until 8-9 tonight.

This is my heart medication and I dont have any of them to take. All I got was attitude today from both stores pharmacies. My pharmacy is Kroger on Main Street, North Myrtle Beach SC and the prescription was sent to Kroger in Carolina Forest Myrtle Beach SC.

This is unacceptable for both these pharmacies and the rudeness from its workers. So I am expected to go 2 days without my medication!

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User's recommendation: Don’t go there

Anonymous
map-marker Bothell, Washington

On line ordering problems

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I had a whole list of groceries I wanted delivered but today my list was deleted and unable to get back is reenter. Website has lots of problems.
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User's recommendation: Redo website

Patricia V Sev

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Verified Reviewer

Charges to checking account and not my Food stamp card

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Updated by user Oct 02, 2023

I have never heard back from them or received my money back.

Original review Sep 25, 2023
Purchase Details Delivered Aug. 14 Total: $122.08 926 Boscastle Ct Columbus, OH 43214 Add All to Cart View Receipts Rewards Savings: $7.12 Refund Completed Your refund request has been processed.

Details of your refund are in View Receipts Refund Another Item No Charge You ordered these items but they were not included in your order. You were not charged. Out-of-Stock Save to List Bakery Fresh Goodness Peanut Butter Fudge Cookie, 0 total Bakery Fresh Goodness Peanut Butter Fudge Cookie SNAP EBT 24 ct / 12.38 oz 1 1 1 1 1 Save to List Tombstone Pepperoni Frozen Pizza, 1 total Tombstone Pepperoni Frozen Pizza SNAP EBT 19.3 oz $4.99 discounted from $5.29 1 x $5.29/each Coupon: Save $5.00 on 4 View Details Add to Cart Order Summary Order Number: 123225****83058**** Payment Summary Item Total $118.12 Item Coupons/Sales -$7.12 Delivery Fee $9.95 Tax $1.13 Total $122.08 Payment Methods Mastercard 9150 $43.13 SNAP EBT 4175 $78.95 Remaining Balance: $37.81 I was charged $43.13 on my Mastercard 9150 for three items that should have been $25.00 Also I was to receive $20 credit because it took two days for the order to be processed. I put in an order on Aug 13 at 12:30pm and did not receive the order until 3:00pm on the Aug 14.

The only items that should have been apply to my Mastercard is the cat food, and delivery cost of $9.95.

I have an EBT card that any food items should be applied to. I am senior with limited income so $18.13 may not since much to others but it does to someone on a limited income.
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Loss:
$40
Pros:
  • Cross to home
Cons:
  • Charge food to bank card not my ebt care

Preferred solution: Apology

User's recommendation: check your online order and be should tthat is correct before it is charged.

Anonymous
map-marker Cincinnati, Ohio

Lettuce

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Not a complaint but a thank you for getting your lettuce (3 heads in a package from Salines, CA. It was picked on October 4th and a few outer leaves needed to be thrown away, but the rest was great.
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User's recommendation: Buy your lettuce at Kroger

Anonymous
map-marker Arlington, Virginia

Silly mophead customer service girl.

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I brought back a Carhart shirt that didn't fit and this *** won't take it back. Up there wearing a blonde mop and smelling like baby powder. So I got the manager and he gave me my $$$ back. I spend shitloads of $$ there. Not no more Walmart here I come!!! Fat mophead ***
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User's recommendation: Don't shop there.

Dkar H

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Verified Reviewer

Racial profile

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Had a had time ordering food from the Asian man. Very upset wen we never met of conversated, very disappointed in the experience f wanting fresh food
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Preferred solution: Apology

Anonymous
map-marker Columbus, Ohio

Really bad service...

I go to the store in Indianapolis 7101 e.10th. Lately no cashiers,line will close after standing in it and the cashiers just walk away stating its time for them to go(but then ring out other customers AFTER you move to another line.Last year I seen an employee help a guy steal around $250.00 worth of ribeye steaks(I'm a retired meat manager)upon reporting it was told "we have a hard time hiring help"...this store WAS one of the best Kroger stores in Indy...nolonger...
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User's recommendation: Shop elsewhere...

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