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Fuel. Not enough numbers to enter the code | Kroger review

Nothing bad happened. The person I spoke with was very professional as well as very polite. He took care of the problem.
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Review
#1629955 Review #1629955 is a subjective opinion of poster.
Service
Kroger Customer Care
Reason of review
Good customer service

Why do I have zero on my prepaid card I just bought it and put $25 | Kroger review from Los Angeles, California

Funds were removed I need to make a payment and the money I placed on the card are gone
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Review
#1628710 Review #1628710 is a subjective opinion of poster.

The manager insulted me | Kroger review from Columbus, Ohio

1.0
Details
trash management, the manager insulted me in front of other customers
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Review
#1625729 Review #1625729 is a subjective opinion of poster.

Long hold on my prepaid card | Kroger review from Carrollton, Texas

Dury Inn at sharonville ohio has released their hold on my pre paid kroger card, so why are you all still holding it?
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Review
#1623199 Review #1623199 is a subjective opinion of poster.
Reason of review
The hold should be off
Loss
$57
Preferred solution
Release the hold

Locked out on line password | Kroger review from Newport, Kentucky

too many trys on password and locked out please unlock
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Review
#1622917 Review #1622917 is a subjective opinion of poster.
1.0
Details

Update by user Sep 11, 2019

Kroger has not contacted me not corporate nor a returned call from fraud. They keep saying its under review and its been over a month now.

Air bnb has yet to hear from them. I have learned also when using cash cards for any type of payment that puts holds or incident...

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3 comments
Ladaisha
#1732958

"CHEVY TAHOE"

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Review
#1620263 Review #1620263 is a subjective opinion of poster.
Cons
  • Way i was treated
Reason of review
Problems with payment
Loss
$700
Preferred solution
Full refund
Tags
  • Reward Points Customer No Service
4.2
Details
Why do I keep going back? They just have the deals nobody can pass up! But? At least every other trip I am embarrassed by having to insist the item is on sale while the checkout person seems blissfully unaware that there are sales. Rack rack up the sales slip while one...
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4 comments
Anonymous
#1731977

While I’m sure you think you know what you’re talking about, trust me you don’t. I’ve had it happen to me and when I say embarrassing I mean embarrassing.

See it all comes off when they hit the sub total button. That’s when all sale prices actually affect the total. It really depends on what mode the register is in. In one mode it just scans and then they sub total.

In another mode it will apply the sale price on each successful scan. As for coupons, you can’t expect every coupon you present is going to be taken by them. With the advances in technology it’s quite easy for someone to not just print coupons from the web but to also alter those coupons. Some scan some do not.

Sometimes the coupon you present doesn’t work because you didn’t do/buy/apply some condition for using the coupon. Sometimes it’s as simple as not buying the correct quantity or size. You wish to assign a evil motive to a cashier who is literally stuck in that spot for eight hours. They dont get to roam the store as you do.

If they are lucky they might get a chance to read the flyer on their break. The certainly don’t get much time between people. My point is you’re over reacting and assigning motives that just are not there. They are timed and get punished when ppl like you start your routine.

Maybe have a little patience. They are there to serve but they are not your servants. It’s all done on a computer and the cashier has literally nothing to do with it. If you think something didn’t scan correctly say something but try and be nice about it.

If a coupon didn’t scan then make sure you read it fully. Many times it’s your ignorance and impatience that is the real issue. Being ignorant is fine but it causes you to lash out. Stop making ASSumptions about the human in front of you.

If you haven’t done the job you really have no place to judge them.

Your acting out on preconceived notions of that persons abilities and you’re punishing them for not living up to your preconceived notions. Really petty and small of you.

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Review
#1615716 Review #1615716 is a subjective opinion of poster.
Service
Kroger Customer Care
Pros
  • Clean well organized trust sources
  • Clean and well orgaized with trusted food sources
  • Clean
Cons
  • Out of sale items and checkout notaware of sales
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Shopping elsewhere, but please shape up for your customers
Tags
  • kroger complaint
5.0
Details
Worked there less than a week and my boss made a joke of my disability. I have only one eye and he said he laughingly said with a smirk that he wanted to know which eye was real so he could talk to the real one. Since 1954 there have been only 3 times someone has done...
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1 comment
Anonymous
#1728182

You should have spit right in his face when he did that. And then kicked him in the nuts. Would have served him right.And you could have laughed your asset off as you was walking out the door while he would be screaming on the floor after you had kicked him in the family jewels.

Review
#1614001 Review #1614001 is a subjective opinion of poster.
Service
Kroger Manager
Reason of review
Work Experience or Job Application
Preferred solution
Apology and sensitivity traing for the offender.
“Hi Kroger. I bought a Starbucks drink from you yesterday for 2$ that I found out was expired by 7 months when I got home after I already drank some. I went back to your store asking for a refund (considering I could get food poisoning) and they said no. I received a...
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1 comment
Anonymous
#1728184

I think that they should have just given you your money back, since they were at fault for having expired merchandise on the shelves. After it had been expired for that long, it was virtually worthless.

So they owed you your money back. Now they could have given you another drink in addition to giving you your money back, which would have been a great way to keep you as a customer and keep you liking Starbucks.But no, they had to be a ninny about the whole thing.

Review
#1612843 Review #1612843 is a subjective opinion of poster.
Service
Kroger Customer Care
Cons
  • Managers attitude
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
Tags
  • kroger corporate
1.2
Details
I have attempted withouit success to find digital coupons advertised on store shelves for several items. Neither store floor employees, cashiers or the store managers were able to identify the correct coupons by search for the product name. One time, the digital coupon...
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1 comment
Anonymous
#1727359

How about just Not having digital coupons at all? Just have the lowest prices... period.

Review
#1611578 Review #1611578 is a subjective opinion of poster.
Reason of review
Inability to obtain discount
Preferred solution
Kroger should automatically give customers discounts it publishes in general media, its websites and apps and/or in the stores