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In April I had purchased $100 Visa giftcards, one of which did not work. I called VISA customer service and was told $100 was loaded onto the card but the card was not activated at the register. I had to go back to Kroger to get it activated. I kept the receipt and...
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Anonymous
Anonymous

OP:Exactly what do you want Kroger Corporate Headquarters to do about the entire situation?

2.8
I liked
  • Near my home
I didn't like
  • Poor service recovery
#1058461
Reply to reviews
STORE 697 MALL BLVD I MEET A YOUNG LADY IN THE DELI AND SHE WAS WONDERFUL SHE HELPED ME WITH EVERYTHING I NEED I WILL ALWAYS COME JUST TO STOP BYE AND SAY HELLO TO HER I HEARD A NASTY SECRET SHOPPER SAYING UGLY THINGS ABOUT HER AND I DIDNT LIKE IT SHE IS AWESUM IM A...
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Anonymous
Anonymous

your caps lock button is stuck on

Anonymous
Anonymous

What corporation would hire a loose cannon like you ?You read more like a demented stalker who doesn't understand punctuation, can't spell, and won't stop screaming.

5.0
#1057422
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I have been trying to get into the Kroger Check List for two days. I buy groceries there every week. I have an order this Thursday. I shop at the Little Mack store in Roseville. I want to add more items to my list. I am a disabled senior citizen and it is hard for me...
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3.0
I liked
  • Convenience
I didn't like
  • Not able to get on the kroger check list website
#1056931
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Kroger Repair Review

Kroger
#1025487
3.1
Details
Had a flat tire. Went to put air in tit. Fed my change, not all of it yet, into the machine. I noticed that the whole end piece of the air pump was gone. I tried retrieving my money, the machine would not refund my money. I was stuck.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Fish Review

Kroger
#1024902
1.1
Details
City/Location Reviewed: Austin Peay Store- Memphis Tennessee Sold me old cod fish...made me sick....will never go to that store again...hard to find fresh food in poor neighborhoods in Memphis. One manager (at another Kroger) told me some Kroger's cater to food stamps customers.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Kroger Customer Care Review

Kroger
#1018513
3.1
Details
Kroger's on Phelan in Beaumont Tx have the rudest employees.
Comment
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website

Short Review on March 02, 2017

Kroger
#1016105
1.0
Details
Kroger let Medicare pay my friends medical bills
Comment
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Kroger - Horrible Store
Went to get a cake for my dads birthday. The selection was very poor. Old cakes, cakes that abviously were opened or dropped. No one available to write happy bday on the cake. The mananager didn't seem to care, he just heard & walked away. As if weren't an issue. Then...
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1.0
Product
#1056229
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I tried to use the coupons "especially chosen for me" today at the Kroger at 4400 Lebanon Rd. in Hermitage,TN. Of course the store does not carry the items "especially chosen for me". Nor do they have in-stock or issue rain checks for the weekly specials. Nor is the...
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Anonymous
Anonymous

OP:The best thing you can do is to complain to Kroger Corporate Headquarters.Just go to www.kroger.com and look for the physical address to Kroger Corporate Headquarters, and ...

2.1
I liked
  • Cashie
  • Cashier
I didn't like
  • Customer service
#1055529
Reply to reviews
I work at the Martinsville, Va. Kroger store and management sucks. You have one deli/bakery manager that sits upstairs all the time while her back up sits outside smoking on the clock. Other employees are lucky if they even get one of their breaks. More days than not...
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#1053735
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I normally am a very satisfied Kroger shopper , I have been a Kroger shopper for over 40 plus years, and normally compliment and not complain, but yesterday , May 27, 2017, I went in to do my weekly shopping and decided at then end of my shopping, I would purchase a...
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Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters about this.Perhaps there is an agreement with the vendor that supplies that grill that states th...

Anonymous
Anonymous

The best thing you can do is to write a letter to their Corporate Headquarters.

4.6
I liked
  • People who work there
  • Friendley and courtous
I didn't like
  • Manager not trying to resolve the issue
  • Customer service skills
#1053107
Reply to reviews
Kroger Fountain City tells me that ativan prescription can only be filled on the day it is due, however many times before they have filled it 1-2 days before due date and of course you don't argue with the little girl behind the glass at the drive thru,,what good would...
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Anonymous
Anonymous

OP:What is ativan used for?Because I have no problem filling my prescription medication earlier than normal at the one I go to?Does your doctor have to call it in for you?

1.9
#1052163
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I waited for more than 10 minutes at check out for them to call a manager over to check my ID because it was vertical. After the manager was called over she then couldn't verify it because it was out of state (my boyfriend is military and I was visiting him). So they...
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Anonymous
Anonymous

OP:This complaint does not make any sense to me.Exactly what type of ID did you have?A drivers license?A passport?

#1049747
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I have tried to report a customer complaint 7 times. 4 through online & 3 over the phone. I'm not going to fully go into details because I keep specifically trying to contact someone by typing a long message, and they end up not going through. I have driven to a total...
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Anonymous
Anonymous

Have you contacted their Corporate Office about this?

4.4
#1044925
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