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2.9
Details
Just went to my local Kroger's yesterday and to my surprise they had taken out 3 checkout lanes and added additional self checkout lanes. If I'm forced to use your self checkout lanes then I would like paid for my time to do so. I had stopped going to Walmart for...
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2 comments
Debbie A
#1782548

I am totally in agreement. If stores add more self checkout lanes..i stop shopping there. Walmart was first to go...

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Review
#1665698 Review #1665698 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Loss of popular products | Kroger review from Clinton, Mississippi

1.6
Details
Other than the fact that there are few checkers and no one to help in self checkout lines, Kroger no longer stocks Pace HOT Salsa here or the best salad dressing at a reasonable price Braswell's Vidalia Onion Peppercorn Dressing. I have tried one other brand and it is awful and cost twice as much. Customer service is rude and very often there is no one there to help.
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Review
#1654004 Review #1654004 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
restore items that have been discontinued especially the two I mentioned.

Kroger boycott due to an attack on the second amendment.

I have been a kroger customer for decades, but due to kroger, and other companies getting involved in politics against gun owners, and the second amendment i will no longer be shopping there. The NRA has almost six million members with simular views, so i am not alone, and will encourage all members to stop shopping not only with kroger but all companies that endorsed this letter to congress.
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Review
#1653242 Review #1653242 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Anti Second Amendment

Manager | Kroger review from Boston, Massachusetts

Im having issues with your cards and my customers purchasing them when they scratch it shows already redeemed
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Review
#1651725 Review #1651725 is a subjective opinion of poster.

Bait and Switch | Kroger review from District 1, West Virginia

2.6
Details
the kroger in warwood wv is just a sad store. it never has items stocked, i am talking just regular everyday items. when it comes to sale items it is even worse. keith needs to be retrained or someone else take it over. they put pop on sale 2 for 5 then only carry one.
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Review
#1649732 Review #1649732 is a subjective opinion of poster.
Service
Kroger Customer Care
Pros
  • Over all savings
Cons
  • Can not save if items are not there to buy
Reason of review
Not as described/ advertised
Preferred solution
just stock the shelf and make sure fully stocked with sale items.

Long wait time | Kroger review from Big Creek, Georgia

4.6
Details
Store location: 3651 Peachtree Pkwy, Suwanee, GA 30024 Happened 9/4/2019 around 7 pm Waited 20 min to pick up a prescription ordered the day before. Staffs were either at computer or on phone. Feel not friendly when being served.
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Review
#1644773 Review #1644773 is a subjective opinion of poster.
Service
Kroger Prescription Refill
Reason of review
Poor customer service
1.0
Details
I, and my friends and family as a result of your new company policy pertain to guns will no longer shop at krogers stores till you get a back bone and stop this socialist , liberal coward policy I will carry by business to publics and local grocery stores , you will...
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3 comments
Debbie A
#1782549

Did they really? I was unaware. Another reason to stop shopping there.

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Review
#1644195 Review #1644195 is a subjective opinion of poster.

Bad additude | Kroger review from Richardson, Texas

2.8
Details
The office ppl are rude. The cashiers are rude. I am handly cap. Can’t reach your products on top shelf. There no one there to help us. When I ask for help they treat us with a bad additude. Never smiling or happy to help. Always a issue when I retire a product that I did not like. Or even exchange something.
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Review
#1640600 Review #1640600 is a subjective opinion of poster.
Reason of review
Poor customer service

The kroger bread molding

I bought the kroger brand bread and in two days it is molded, black mold. Whatever you have done with the bread undo it and go back the way you done it before. I think the health depaetment be interested in this as well.
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1 comment
Taiesha
#1770148

This is true at most of the Krogers that I have visited.

Review
#1640438 Review #1640438 is a subjective opinion of poster.
Pros
  • Close to home
Reason of review
Bad quality
Loss
$4
Preferred solution
Full refund
1.4
Details
I am referring to the Kroger on Winder Hwy in Ga. This is the nastiest and rudest Kroger I have ever been in. I'm sure the Employees are hateful and Rude because People are complaining that the Sale Items are not in stock and the Truck did not bring them. I keep saying...
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1 comment
Brylon
#1745360

i get this all the time with the Krogers in Warwood WV or they carry two just to say it was there. just awful. keep em stocked if you are advertising.

Review
#1633279 Review #1633279 is a subjective opinion of poster.
Service
Kroger Food Advertisement
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution