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2.7 Based on 233 reviews
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  • Customers like
    • Near my home 7
    • Friendley and courtous 4
    • Prices 4
  • Customers don't like
    • No management 7
    • Disrespectful employees 7
    • Customer service skills 5

Never enough sack boys, Check out cashiers seem to think that we should bag our own groceries and put them in our cart. when we ask why cashiers why there are no sack help they just shrug there shoulders and say nobody stays long on the job. krogers is starting to look like aldies when it comes to customer service. people get tired of slow check out lanes and some do start to bag there own. seems like management has found a way to cut overhead.... Read more

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Wasteful ,Krogers/Dole
1 of 4

Public published review 12/27/16 There are several people who have been able to get produce from Kroger's after their mark down price because they just throw it all away we would give it to animals that were in need ! But instead of throwing it away they would sell it to us in box lots ( would not donate it ! ) Kroger's and Dole rep. started deciding they wasn't going to donate the bags of salad any more stating were afraid it would go bad... Read more

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purchased a large piece of meat that was supposed to be new york steaks at the cost of 50.00. i had to ask for it as none was out for the public and i brought it to my family for a nice dinner and the meat was so terrible we could not even eat it, it was real tough. the chef here certainly seasoned it and cooked it on a salt block and does know meat. i am a senior with little money and will think twice before buying this cut again from krogers.... Read more

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The Kroger in Vicksburg has no management to speak of. Many times I have had to use the mens bathroom and it looked worst that a bar room bathroom. I went in on Dec 19th and it looked like a tornado had hit. Toilet paper laying on the nasty *** covered floor. NONE in the toilet paper holders. All the soap dispensers torn apart laying on the sink. No paper towels in the machines. So not only does a customer have to use these facilities, but... Read more

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I bought a big bag of salt (to melt ice) at the Kroger Bethel Rd, Columbus, OH. I told the cashier, Cindy, that I have a bag if ice in my cart, and she wanted me to lift it even though I told her I have an injury on my left wrist. She could've easily scanned the bar code from their copy or search it on their computer so I don't have to lift the big bag of salt but she was so unhelpful. She was also very unpleasant. Our family has been loyal... Read more

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As an employee, you would think a company would do it’s best to take care of you. With Kroger that’s not so much the case. I had a miscarriage on the job. Yeap, I wasn’t sent home even though I asked. No one stopped to ask if I was okay. So as soon as I come in to start my shift I had to go to the bathroom because I thought I was on my cycle. However, I kept going back and forth about every 15 minutes. I ask my manager to come to the bathroom... Read more

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Terrible customer service at Texas city location Read more

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My issue is why don t the Kroger company have shopping sprees or gift card giveaways to help dedicated customers for the holidays.we shop all the time at store .this year has been our worst year due to medical issues.not sure what we will have for Christmas to eat. Please consider your customers sometime. Tina from Bedford va Read more

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The store was filthy today. No carts in the entrance, the bathrooms were full of trash and the toilet bowls were spotted with urine and ***. Lots of carts left in the aisles blocking passage full of items that staff had "pulled" from shelves. 2 out of 3 of my refrigerated purchases were at the end of sale date or were expired. Lights are out in the aisles. It feels neglected and poorly maintained. Cant wait til Wegmans comes so we can dump the... Read more

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  • From mobile
  • Dec 12, 2016
  • by anonymous
  • #971929

Kroger pharmacy only refilled one of my two prescriptions that I gave them. I then had to wait twenty OVER minutes after the original thirty minutes I had waited. I have always filled with Kroger pharmacy, but I will never do so again. Giant eagle is held to much higher standards. Go there it possible!

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