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Today 3/10/2017 at approximately 5:15pm I was in Kroger's on Wisconsin. Although they were busy the customer service line had only one customer in front of me, which was surprising in of itself. When I came to the counter I asked to get $100.00 from my card and asked...
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offconsumerpissed
off***sumer***ed

You can use Kroger as an ATM? I truly did not know that. But, I mean, yeah. They may not have had $10 worth of quarters waiting for you. It's 2017. I didn't even know getting ...

1.0
I didn't like
  • Customer service skills
#1019407
Reply to reviews
Kroger Custer & Eldorado- went to the gas station at 9:58pm tonight. Wanted to make a purchase from behind the glass. The lady told me that she was closed. I said its not 10... she said my register is closed. I said, but its not 10. She then took a long breath and said...
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Anonymous
Anonymous

Their system shuts down automatically at 10:00. Try shopping during business hours. Maybe your clock is behind, anx you made an *** of yourself for nothing.

Anonymous
Anonymous

So, OP, what did Kroger Corporate Headquarters tell you when you filed a complaint?

1.0
#1018571
Reply to reviews
I just counted six grocery receipts in less then 3 weeks where I purchased groceries at Krogers Trademore Shopping Center Morehead Ky. Today I made my LAST and FINAL trip to Krogers. I was buying pop for my grandkids and found a good buy. Four 6 packs of Pepsi and...
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Anonymous
Anonymous

It's okay for you to abuse them though isn't it?!? Take your higher than mighty butt somewhere else to shop then. Nobody really gives a ***!!

4.1
I didn't like
  • Being abused by an customer service employee
#1018373
Reply to reviews

Short Review for March 02, 2017, Pc_other

Kroger
#1016105
1.0
Kroger let Medicare pay my friends medical bills
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Short Review for February 22, 2017, Pc_service

Kroger
#1012429
1.0
Sorry i will not be shopping at Krogsr any futher. When you ceased to give the Senior 5% discount I have switch to Walmart. The only reason I stayef with you for the discount. Walmart has always been cheaper.
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Kroger Dairy Department Review

Kroger
#1010423
5.0
I requested help in dairy section. employee advised he would check for the item in the back. 15 min later he never came out to advise if he had the yougert. cont the manager who wasn't very concerned about addressing the issue with the employee. i will go to HEB from know on.
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Kroger Manager Review

Kroger
#1000733
The Kroger store in Martinsville, Va. has an employee that needs an attitude adjustment. Barbara Minter the deli/bakery dept. supervisor is very rude. She will not help the customers. If you ask her a question she sends you to someone else. She is always standing around with her hand on her hip and a soda in her hand and she talks to her employees very ugly. Why is she allowed to be so rude???
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I bought a catfish fillet at Kroger, then I took it straight home, just a 10 minute drive. When I opened the plastic bag, I was overwhelmed by the stench. It was so stinky that even the cats wouldn't eat it. I also bought a ribeye from Kroger that was too tough to eat....
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1.0
Product
I liked
  • People who work there
I didn't like
  • Stinky fish
#1018258
Reply to reviews
For years, I was a Kroger customer. I knew the assistant managers, the women who worked at the deli, I even put carts away in the parking lot before I left from shopping. I've caught a shop lifter who was walking out with over $200 of liquor & retrieved the items. I...
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h.kitchener
h.kitchener

Kroger has two stores in my area---an older one and a new one. We usually go to the new store as it is not only much closer but larger and nicer. However, as your missive indi...

2.3
#1016211
Reply to reviews
My family uses Kroger at 10945 State Bridge Rd. in Alpharetta, GA 30022 since 2001, we are big grocery spenders. We are 5 adults, so it happens sometimes we buy the same stuff on the way home. I am a retiree, so in such cases I have to go to return what's bought twice....
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Anonymous
Anonymous

It sounds like you return a lot, perhaps without a receipt. Maybe you, personally, cannot return any more items without a receipt due to doing so too many times in the past. L...

Anonymous
Anonymous

OP:Exactly why is it relevant to state that you spend $20,000 a year at Kroger?I understand that you are upset with the poor customer service you receive at Guest Services fro...

#1016008
Reply to reviews
Rude employee 16 st store in indianaplois in.
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Anonymous
Anonymous

OP:Nothing in your complaint states exactly how the employee at this location is rude.No-one is a mind reader.No-one can help you with this problem when you give no details as...

1.0
#1010275
Reply to reviews
There is a male that has been working at the drive thru pharmacy pickup for some time. He acts as though he is totally drugged up...he moves at a speed of a dying turtle. Seriously...he could wait on 5 people in the time hit takes him to wait on one. His name is Billy...
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Anonymous
Anonymous

is he the red head

3.6
#1009847
Reply to reviews
Kroger 50 fuel points survey is not working and there is no information out here to help consumers. Since December, Kroger has been printing out receipts for customers to earn 50 points for taking a survey. When you go to the website and fill out the misleading survey,...
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1.5
#1006954
Reply to reviews
I discovered that Kroger no longer offers senior discounts on Kroger branded merchandise when I checked out on February 11, 2017 . When I asked the checker why I had not received my discounts she had no idea and had to leave her station and go ask a member of...
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Anonymous
Anonymous

Maybe kroger dont realize how many Seniors on fixed income shopped there, and now our children do. Without our business, this company would not be where it is. When we shop at...

Anonymous
Anonymous

Whoever thought that these replies are not helpful, unfortunately dishonest customers took advantage of the senior discounts.It happens.

2.1
#1006815
Reply to reviews