Christian c Zht

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Verified Reviewer

Illegal wage theft from parent company

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Ive contacted the federal wage & labor dept & have called weekly since May 22nd to obtain what is legally my missing wages. Kroger has done nothing short of illegal wage theft of a former employee
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Loss:
$13000
Cons:
  • Wage theft
  • Unpaid hours
  • Disputes not addressed

Preferred solution: Full refund

User's recommendation: Do not work for this careless massive corporation

Merrell Lle
map-marker Asheville, North Carolina

Unhappy with treatment i just received

Rude Not willing to call Doctor 15 minutes after I left called had prescription ready not the one I was looking for and finally after my sister who is dying charged for over the counter after I c/o pharmacist Thank God Kroger pharmacy in Knoxville, Tennessee isn't like JayC in Floyd's *** Indiana!
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User's recommendation: Don't go JayC pharmacy

Locke Oyk
map-marker Richmond, Virginia

Rude treatment I received at the Chester Virginia Kroger on Route 1.

Employees (including manager) refused to help me while checking out with using digital coupons. Manager told me I should pull them and clip them before I come into the store. He interrupted me while I was explaining what happened and made me feel uncomfortable with talking to him. He belittled me and talked to me like I stupid.
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User's recommendation: Stop shopping at Kroger. Choose another grocery store like I plan on doing.

Elizabeth R Cmw

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Verified Reviewer
| map-marker Houston, Texas

Refund

I made a online order for delivery on 8th of June.

Someone added items to my order. I live on foodstamps and $ 600 disability.

I live in a R V that is $500.

A month.

I called numerous times and they said they would put the $33.03 back on my debit card. As THATS what it was taken off of.

Next day got email Kroger put it on my foodstamp card instead of on debit card. After numerous MORE phone calls I was told they would fix it and put on my debit. I HAVE TO GET PROPANE TO COOK!

So no propane tocook the Kroger food. I was devastated. On June 10th I still hadn't gotten the refund. Still no gas to cook.

Went to email and Lord behold $44.50 REMOVED FROM MY DEBIT!!! NOW I AM $ 77.53 OUT AND COMPLETELY DEPLETED MY ACCOUNT.

More phone calls assured all would be taken care of AGAIN.

I can only make one food order a month as I do not have funds or vehicle to get to store.

I want my money back! Asap.

And how can a major corporation take the last few dollars from senior citizen who is on disability? How does this happen?

I'm devastated. Can't cook without propane for my rv. So since the 9th I have had no gas to cook no money to pay for it.

What can and will you do to fix this?

Customer service keeps screwing me around! Please help!

Elizabeth Rose

4708 Rose St

Bacliff TX 77518

979-418-****

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User's recommendation: Don't do home delivery if you do check receipt! Added charges

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hampton, Virginia

Digital coupons not applied

Kroger - Digital coupons not applied
Kroger member 403118****11 Shopped this morning and none of my digital coupons were applied. A substantial amount, Sids not realize until I was home.
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Pelesia T

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Verified Reviewer
| map-marker Little Rock, Arkansas

Complaint on employee

The worker at the pharmacy was rude to me when I told him that he should not be eating in the front counter and touching seafood because people may have allergies he said he had the right to eat at the front counter because he was an employee there I told him that I would appreciate if he did not eat food in the front wow persisting customers with prescriptions the manager was standing in line getting her prescription filled as the pharmacy manager was taking mental note of what the employee was saying to me he was rude and he told me that someone else could wait on me because he believed that I didn't like him the manager stated that his behavior was unacceptable an advised me to email corporate office

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Pros:
  • Hostile workers

Preferred solution: Price reduction

User's recommendation: Make reports immediately

1 comment
Guest

And for my next lame complaint...."I had to wait for hours to get my prescriptions," or "Why isn't my pharmacy open when I need them?" People like you are the reason folks DO NOT want to work in retail. It's not because they don't want to work; it's because of nasty busybodies.

I guess this person is overworked and ate when/where they could. My suggestion would be to close the pharmacy down for a long lunch and let people like you wait.

Jospin K Cij

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Verified Reviewer
| map-marker Geneva, Geneva

Réclamation

Kroger - Réclamation
Hi, I bought last month some stuff (foots) though Instacart application by I saw you take again 105$ yesterday, why I dont understand ?
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Loss:
$105
Deano Bxd

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Verified Reviewer

Kroger Pharmacy in Madison Ms

On July 21, 2023 a pharmacy employee was completely rude and has no customer service experience. My daughter and I overheard her and another employee talking bad about a customer and laughing at that customer. Is this what Kroger is about now. You dont care who you hire as long as there is someone there to fill that role. I felt really bad for the other customer. As long as you have people like that at the pharmacy, i won't be using Kroger pharmacy.
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User's recommendation: Don't do it

John M Ukb
map-marker Houston, Texas

Can’t supply needed prescribed drugs for lady 4 days.

FVery poor pharmacy service. Kroger can not. Supply needed medicime to control my illness and does not care.
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User's recommendation: Find another pharmacy !

Tony G Eof
map-marker Livonia, Michigan

Can’t get through

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Your advertised items are not available for pick up among other things. Simple items that were once available are now no longer available
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Mary J Uiq
map-marker Springboro, Ohio

Figure out why they can't deliver my order

My complain is that I have been trying for a hour to find out why they cant deliver my order when there is money in my account I am not happy about this they could at least tell me why I am done with Kroger I will start going somewhere else
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Kathy D Grh

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Verified Reviewer
| map-marker Everett, Washington

Asking for a copy of QFC's liquor sales policy

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I'm 73 years old. I was denied purchasing alcohol because my ID card had just expired. Would appreciate a copy of their policies regarding that. Thank you
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User's recommendation: Even tho you are perhaps familiar with staff at your local store, and, like me, look like your 73 years old, (or your over 21 age!) be prepared to be told you cannot purchase alcoholic products, if, when asked for your ID, which had expired 3 days earlier (or more), you were not allowed to make that purchase.

1 comment
Guest

Go to Kroger’s website and read their alcohol purchase policy. It states all customers MUST provide a VALID ID regardless of age.

James H Uzt

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Verified Reviewer

My rewards on receipt is different on my phone why is that

I wanted to use my rewards my receipt says I have 36.93 in rewards. I went on my account to cash out and it says I only have one dollar
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Preferred solution: Rewards

Anonymous
map-marker Portland, Oregon

Product

I would like the qfc at 5544 E Burnside St in Ptld, OR to carry Batampte dill pickles. They have sauerkraut from Batampte, but no pickles.
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Donna C Ved

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Verified Reviewer
| map-marker Cypress, Texas

Did Not Honor Coupons

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Picked up my curbside order, like I do every week. Kroger doesn't have an easy website like HEB. So I can't tell if they are using the coupons for my purchases till I pick up. Coupons weren't honored,when I called the store, they apologized, and that was it. I told her, OK, I guess I will stick with HEB, since their website is accurately done. Kroger supervisor said OK. So I no longer shop Kroger, they apparently have enough business.
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User's recommendation: Don't shop curbside from their website

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