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2.7 Based on 233 reviews
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  • Customers like
    • Near my home 7
    • Friendley and courtous 4
    • Prices 4
  • Customers don't like
    • No management 7
    • Disrespectful employees 7
    • Customer service skills 5
  • From mobile
  • 1 day ago
  • by anonymous
  • #1010423

I requested help in dairy section. employee advised he would check for the item in the back. 15 min later he never came out to advise if he had the yougert. cont the manager who wasn't very concerned about addressing the issue with the employee. i will go to HEB from know on.

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Rude employee 16 st store in indianaplois in. Read more

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There is a male that has been working at the drive thru pharmacy pickup for some time. He acts as though he is totally drugged up...he moves at a speed of a dying turtle. Seriously...he could wait on 5 people in the time hit takes him to wait on one. His name is Billy White. Can he not be moved to the counter area inside and put one of the faster girls at the drive through? I am still not sure he is not on drugs, and if that is the case he... Read more

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Kroger 50 fuel points survey is not working and there is no information out here to help consumers. Since December, Kroger has been printing out receipts for customers to earn 50 points for taking a survey. When you go to the website and fill out the misleading survey, it does not take you to the correct page to enter your loyalty number. This is false advertising and Kroger should be ashamed of their lying company. If too many people are... Read more

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I discovered that Kroger no longer offers senior discounts on Kroger branded merchandise when I checked out on February 11, 2017 . When I asked the checker why I had not received my discounts she had no idea and had to leave her station and go ask a member of management . When she came back her answer was this program has been discontinued . Finding out about it by having it denied at check out amounts to blindsiding senior citizens . When I... Read more

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I was in the Lapeer, MI Kroger's on jan-9th around 3:30pm when after running all my foodstuffs through the card reader wouldn't take my ebt card after 5 tries. Not only was it embarrassing enough due to economic circumstances to have to take help but to be put out there as a non working person with an insuffience amount when it wasn't true was completely embarrassing to me. I also lost all the coupons I had used and was left with only one... Read more

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On superbowl sunday we stopped by our normal krogers in the Broadway shopping center in Knoxville Tennessee to send my daughter some money via Western Union. The front end supervisor, jacquiline, was obviously having a bad day so she decided to close the service dept out of the blue because " we had Nobody to run it. " they pulled the plastic barrier indicating it was closed. Then she continued helping a young gentleman in front of us, including... Read more

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I have bought my wife roses from Kroger for years. I am taking about at lease 10 dozen a year. I know all about price and demand. But when I go to buy the roses 2 weeks before Valentine day, I did not expect the price has already doubled. I have been shopping at Kroger as long as I can remember and I will be 84 years in Aug. of this year. I know you raise your prices on Roses on Valentine day but two week in advance, just floors me. You won't... Read more

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  • From mobile
  • Feb 04
  • by anonymous
  • #1002673

The whole kroger co s#!% hole.The pay sucks,union is worthless,Store management real piece of ***.

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I have shopped at Kroger on Johnson st in Elkhart Indiana for over 30 years and had my prescriptions there for the same amount of time and today I was treated so rude and badly. The manager told me to leave the store. I went to the store last night and bought 90.00 worth of groceries. I thought the amount was a little off so I checked my receipt. They overcharged me for a ham that I purchased. it was marked down to 10.49 and charged me the full... Read more

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