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Today, 11/09/2017 I called Kroger Pharmacy at Alps Rd. and spoke with Nikki Schley. She was rude and hateful. the Gastroenterologist that treats my Crohn's disease had called it a prescription for Ranitidine 150mg capsules and I hadn't heard from Kroger yet letting me...
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Anonymous
Anonymous

OP:Exactly what did you want Nikki Schley to do about this?Exactly what should Nikki Schley have told you?Exactly what do you want the pharmacy to do about this?Exactly what d...

#1128770
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Will never shop at Kroger again!!!! Pissed!!!
Will never shop at Kroger again!!!! Pissed!!!
Kroger had a sale on Turkey Hill juice which when I went, they were out of. I went to Kroger on Brownsville Road in Powder Springs, GA. First, the cashier told me that he couldn't take a raincheck from another store. I told him that wasn't true. He asked another...
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Anonymous
Kasey

At the bottom of most kroger receipts there is a survey code. Do the survey mention all people by name. These surveys comments are seen by All and sent down from corporate to ...

Anonymous
Anonymous

OP:Since you are this upset, send a letter to the regional office for this particular location including everything you wrote in your complaint.That information is posted on t...

1.8
I didn't like
  • Disrespectful and condescending employee
#1128433
Reply to reviews
The staff and management of the Delaware, Ohio Kroger have been wonderful to us. I'm specifically talking about the Columbus Pike location. My adult, legally blind and autistic sons have both been treated with dignity and respect. The staff knows our names! They always...
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4.5
I liked
  • Friendley and courtous
  • Professional
  • Respectful
#1126012
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Kroger - Same experience

Kroger
#1132172
1.2
Details
Krogers pumps automatically take current (or highest) pts from your card unless you specify. According to CS supe the pumps "arent smart enough to know". Then you find out youve taken out pts. From current month when your 900 from last month expire. They admit they are aware of the situation but dont advertise or correct.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
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Value for money
Website

Kroger - Excellent pharmacy service

Kroger
#1130907
5.0
Details
11/13/17. I’ve dealt with Kroger pharmacy in Hinesville Ga for several years. I would like to compliment Taylor Dallas for always being courteous knowledgeable and professional. She greets customers with kindness and respect
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Customer service
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Kroger - Your managers are rude to older people

Kroger
#1125860
1.0
Details
Your managers / cash register people treated an older person like a dog Just because she had to put a couple of items back she couldn't afford My wife paid for the items for the older lady your cashier / manager was rude the whole time. I won't shop there anymore you heartless people Kroger Troy Ohio
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Customer service
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Kroger - Shelves not stocked

Kroger
#1123538
It happens about every time i go in. Kroger 43119
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bought a gift card for my daughter, oct.6th or 7th only 25.00 when I checked my bank account the next day was charged twice. when the gentleman rang it up he just put it in the bag when I asked him what he charged on it as it was open he pulled it back out of the bag...
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Anonymous
Anonymous

Wall of text that I cannot read or understand.

I didn't like
  • Being abused by an customer service employee
#1125943
Reply to reviews
I submitted a request (not complaint) to the customer service because a portion of my receipt was incomplete and I needed the missing information. I was very concise. I received an email a couple days later that addressed an entirely separate concern and was not...
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Anonymous
Anonymous

OP:What do you hope will happen regarding your complaint?Do you want Kroger Corporate Customer Service to read your complaint?

3.9
#1125512
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I purchased a MO today, store #788, and found out I did not need it so I wanted to cash it at the same store I bought it from. They would not cash it for 3 days! didn't take 3 days to take my money!!!!! And even though I need it back NOW I cant do anything for 3 days...
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Anonymous
Anonymous

If Kroger uses Western Union to process money orders, then they have to follow Western Union's policies regarding money orders.So your complaint is with Western Union. Not Kro...

3.8
#1124662
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I received a email requesting for me to call there customer service number back if I was still interested in a job that I applied too. I applied for the pharmacy clerk jon in east lansing. This lady starts asking me questions on the just like an interview well I am not...
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1.0
#1123944
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Purchased walnuts for my son's special day completing the football season. I made a pumpkin bread which contains flour and raisins 2 sticks of butter nutmeg cinnamon and others ingrediants. I was offered 5 dollars for compensation and the cost of the walnuts. I spend...
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Anonymous
Anonymous

You were reimbursed for the cost of the walnuts.That does seem fair.I am a active football track and basketball mom for whitehall...Exactly how is that relevant to your compla...

2.7
Whitehall, Ohio
#1123809
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On Thursday 26 October around 1600 I waited at the drop off counter to to get a prescription filled. After what seemed like forever, an employee sitting behind a desk finally acknowledged I was there. After some more time she got off the phone and provided paperwork...
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#1121748
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I submutted a form for a donation andbyes i know they get a lot of them. The point NO ON EVER CALLED ME BACK I CALLED FOR THEEE WEEKS NEVER A CALL BACK! I WENT TO THE STORE 4 TIMES AND NEVER COULD SPEAK TO A MANAGER.10/25/17 IM BACK TO SPEAK TO A MANAGER ,I HAVE YET TO...
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Anonymous
Anonymous

Good grief, OP, must you shout in all caps?

#1120536
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