Kroger misapplied payment
I made a payment towards my gas bill at Kroger.Kroger misapplied the funds to someone else's account and has done nothing to help me recover the funds other than lie to me and tell me all of the records have been shredded.
I have the receipt numbers and the manager at the Kroger store Mr. Patterson has told Kroger corporate that I did not give him any documentation. Today I took the documentation in again to Mr. Patterson at the instruction of Kroger corporate and he would not accept it and called the police on me.
I have spent a good forty hours of my life trying to resolve this and the bottom line seems to be Kroger steals and doesn't care about making it right. I have been sent in circles so many times, been given reference numbers that no one at Kroger can trace etc. Kroger has repeatedly lost all of the information I have given them. It has been three months now.
Be careful if you need a refund from the Kroger on Montrose. You will be berated and made fun of.
One rep from the Ohio corporate office had the nerve to tell me I was costing Kroger money by calling in and his supervisor was upset.Kroger is pathetic from corporate down to store management.
More Review Details
You May Also Like
- "This year we decided to order Publix ready made thanksgiving dinner. We were totally disappointed and we're glad we didn't have guest, it was the worst meal we have..."
- "I purchased a Edwards lemon meringue pie from my local publix grocery store. On March 1 2015, it has a long string inside of it. Absolutely disgusting an horrible horrible..."
- "I am going to post this until everybody knows, and hope they change their spending habits... A different store could use the business... Wal-Mart has lost mine. Wal-Mart is so..."
- "Besides the minor problems of incredibly itchy sheets and one very rude front desk girl...There was someone in the hotel smearing fecal matter all over the elevators. SERIOUSLY, there was..."
- "I was scheduled to leave first on March 27 (06:15) from Liverpool to London and then second attempt on March 28 (02:10) for the same route (an attachment with my..."
- "MAY 2016 Qua Baths and Spa Picture taking of others nude is HAPPENING, and it appears other members are just "texting". you're nude picture on their phone, their adult website, maybe..."
- "Back on Saturday, April 30th, 2016, I used my American Express Credit Card to pay my contractor $20,000.00 for a job that has Not Been Finished! The way that I paid..."
- "I received a postcard that assured me that I had "an unclaimed reward" -- I called the provided number on the card; the person who answered spoke broken English and..."
- "5/27/2016 I would like to let anyone know who comes to this service center how I was treated today. I purchased a 2008 BMW 328i from a local dealer. While..."