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Every week I get sucked in and download the e-coupons from Kroger including the Free Friday Download items. The problem I have is the NEVER have any of that Free product on the shelf.

You have to ask an associate and wait around for 15 minutes for them to go get it out of the back stock room. This to me has begun to seem like a scam and a way to lure customers in for the good deals because most people don't want to ask or wait for the free item.

They just assume it is all gone. Well, my Kroger purposely fails to stock the free iem on the store shelves so they don't have to give it away!

Location: Houston, Texas

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Guest

Also, this store is notorious for not having enough staff. They are too cheap to pay them. Sometimes they are just straight up overworked haven't been able to get back to restocking the item.

Guest

This isn't your fault nor the company's fault. Usually when a item goes on sale like that that usually means they have to much of the product or they are no longer carrying that product.

When they announce that they have a free digital coupon on a certain product everybody is most likely going to take up on that offer. Now if you go to the store an there is no more product left on the shelf, yes you can go ask for them to check if it's in the back. If they take awhile it's usually because other customers stop them an ask them questions that usually happens 100% of the time. If they don't have anymore of the product in the back that means that everybody before you bought the product.

You just simply lucked out. Maybe you should of came earlier than you would of had the product. Cause 100% of the time when the coupon first comes out customers will come up to the store and stock pile on that 1 product. So if you want the product be the first to just to the product don't wait to the last minute cause that's not going to get you anywhere with this product.

Not being mean or anything just stating a true fact. Sorry for you inconvenience while shopping.

Guest

They all do

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