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  • Customers like
    • Near my home 7
    • Prices 3
    • Selection 3
  • Customers don't like
    • No management 7
    • Disrespectful employees 7
    • Customer service skills 5

I have shopped at Kroger's for over 40 years. In that time I have had two checks that did not clear the bank. The first time was 8 years ago. The check was sent back through & cleared & I was not charged a fee by Kroger's. A few weeks ago was the second time I had a check bounce as I was three dollars short. The check was sent back through & cleared just fine. Now 18 days later Kroger charged me a returned check fee of $30.00 which was paid by... Read more

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I shop at the Kroger located in Portsmouth, VA off of Frederick Blvd every other week. I usually spend over $200.00 each time. Well, on my visit 04/27/2016 the cashier by the name of Alexis decided to ask "what happened" after looking at my drivers license since I was purchasing wine. Then, she decided to call over her other co-workers to share my picture. This was out of line and disgusting for her to do such a thing. I have since filed a... Read more

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Very, very slow deli workers. Too short to see customers waiting also because of the ads sitting on top of the counter. I get Boars Head meats at Krogers in other areas. For some reason the quality at Brownsburg Indiana Kroger is not as good. Produce is a joke compared to nicer Krogers as well. I'm not sure why Brownsburg doesn't get a new grocery store from Kroger. I avoid this Kroger at all costs....Marsh is my preference. Even if... Read more

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the "we love Ashley" is so fake it's sickening. please. i'm sure you love all your 'regulars', remember them by name and wave goodbye to them as they leave. come on! patronizing at its worst. might i suggest your customers are a tad smarter than that? and 99.9% of them don't want you to remember their name! i have to write a hundred words here to submit my opinion. what's up with that? as long as i see that syrupy ad i will not enter... Read more

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On 4/1/2016 I was shopping at Kroger’s at 2917 W Alex Bell Rd, Dayton, OH 45459… I just left Meijer’s across the street from the Kroger’s where I purchased an Ohio Lotto scratch off and some other items. When I noticed that my jalapeno peppers were a little soft, so I went to Kroger’s to see their selection of peppers. I walked into the deli area and it appeared to be okay, until I heard over the loud speaker to scan the security cameras in... Read more

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  • From mobile
  • Kroger
  • Apr 23
  • #834946

My Kroger store opened over 10 years ago and it was clean and attractive. Now it is constantly neglected and dirty. My neighbors. Ask me why I shop there. I am loyal but now there needs to be someone in corporate who cares about the customer and keeping an up to date clean and well-filled store. If not, they will lose more of their regulars Add comment

  • From mobile
  • Kroger
  • Apr 23
  • #834908

Note: is there anyway Kroger can get some new working carts for the elderly? When I take my mom to the Kroger location below, there never seems to be any carts that are working. It's sad that you have elderly and can't shop because of no carts. Kroger 3616 Buechel Byp Frnt Louisville, KY 40218 (502) 456-6522 Add comment

I have been shopping Kroger in Blue Ash for 30 years plus What is the deal in the past 1-2 years with out of stock items. Items from Fruits & Vegetables, soup stock, bottled water, the list goes on and on. Is the volume of business to large? Do your managers not order enough? What is the deal? Getting very frustrated and thinking of changing my grocery. I have had this discussion with other customers and there seems to be a consensus that... Read more

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My name is Alisia. I was at the Kroger then Florence and the girl that was doing samples for Spain was cooking the steak and we were second in line and she told me and my little sister to go away and come back in a few minutes when everyone else was standing there and I don't know if it's because she was racist and everyone else was white but I did not appreciate it. I am from West Chester Ohio but it doesn't matter where I'm from or what race I... Read more

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i have been going up to krogers for like a year and a half, i ride a bike to help with my diabetes so i wear a back pack to haul stuff back to my home or for my mother whom i go to the store for, well after going to the krogers in Baytown, Texas for a year and a half the checker wanted to check my pack, i said sure right after you call the police and have them search as i want a legal witness so that i can sue you, your manager and Kroger in... Read more

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