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  • Customers like
    • Near my home5
    • Friendley and courtous3
    • Selection2
  • Customers don't like
    • Disrespectful employees7
    • No management6
    • Customer service skills3

  • 18 hours ago
  • Food Stores
  • Grand Prairie, Texas
  • Customer Service Car Registration
  • 2

I went there on 8/21/15 to pay for my car registration that I found out from co-worker I can do it there. I waited in line for 10min then found out from Tobbie that they don't have the registration paperwork. Waisted time. I waited until Wednesday (8/26) to go back there and same person without even looking called a person at cashier position name Jennifer and asked her about registration... Read more

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  • 2 days ago
  • Food Stores
  • Memphis, Tennessee
  • Staff
  • 9
  • REVIEW RATING 3/5

Shopping in Kroger, Store #97, Truth Pky., Memphis, Tn. is like shopping in a Third World country. Half the products are out of stock. The employees are surly and rude. No aisles are marked and the employees don't know where anything is at. Your store is like Snuck's Mogadishu. I don't care about any response. I just want you to know that everybody in my neighborhood already go to Whole Food's... Read more

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  • From mobile
  • Kroger
  • Aug 22
  • by anonymous
  • #687652

I called they won't answer the phone. I need to know when I work. Add comment

  • Aug 20
  • Food Stores
  • Austell, Georgia
  • Ensure
  • 6
  • REVIEW RATING 4/5

I live near this Kroger on Thornton rd in Lithuania springs I buy 3 to 4 cases of ensure a week they are always short or out of stock I spoke to the manager once about this nothing has change so I have to travel further to other Rogers one on Floyd rd and Brownsville rd.there candy shelves always have empty boxes for days I also buy a lot of peach ring candy made by Kroger and again I am force to... Read more

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  • Aug 20
  • Food Stores
  • San Diego, California
  • Ralphs Checkout
  • 14
  • REVIEW RATING 4/5

If you try to compliment a Kroger supermarket (e.g. Ralph's) employee, you must first compliment other departments in the SAME report.==== An employee stated recently that his Ralph's boss would not accept her positive commendation from a Ralph's shopper, because the customer marked other departments negatively.==The employee a customer was trying to compliment was always extremely efficient and... Read more

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  • Aug 14
  • Food Stores
  • Pataskala, Ohio
  • 25
  • REVIEW RATING 4/5

I've been frequenting this store for years, and overall, most employees are nice and welcoming, but I have seen on a few occasions a MANAGER be rude to customers and his employees. My final straw (what got me to write this) was when yesterday I was at the service desk to get an exchange, talking to the nice young girl at the counter, and the same particular manager mentioned above, came over,... Read more

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  • Aug 10
  • Food Stores
  • Fayetteville, Georgia
  • Kroger Staff
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

134 Banks Crossing 8/8/2015 1:30 pm. I have been a customer for decades. Mike (refused to provide his name)told a senior female customer she would have to wait for help from him. He was busy complimenting a young female vendor. As the senior waited, Mike irritated, told her there were other people in the store who could help her. I mentioned this to a clerk. As I shared my concern for the senior... Read more

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  • Aug 07
  • Food Stores
  • Hometown, Illinois
  • Kroger Checkout
  • 1
  • 1
  • 6
  • REVIEW RATING 4/5

KROGER grocery store always treats me beyond badly for using my own bags and REFUSES to let me have refridgerator/freezer bagged separately, even though I separate well on the belt and BEG them. they punish me by mixing it all, and putting salad, eggs, meats etc UNDER cans and jars. I try to explain that I am disabled and it takes me a while to get groceries home and unloaded, and it helps to... Read more

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  • Aug 06
  • Food Stores
  • Hearne, Texas
  • 16
  • REVIEW RATING 4/5

Kroger Goss Ave Lou. KY...poorly poorly stocked store. Huge store and they cant wven stock it well. And what happened to stocking at night so people can get their carts down the isle. Hate Kroger. Plus all the digital ***. Keep it simple. Old ppl, poor ppl and CRAZY BUSY ppl do NOT have time for your digital antics. Really????? And RX can never get my moms Rx correct. They need to know what... Read more

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  • Aug 01
  • Food Stores
  • Zanesville, Ohio
  • Kroger Staff
  • 25
  • REVIEW RATING 3/5

Zanesville,oh store used to be a pleasure to go into. Weve been going for years. I dont know what happened, but it seems theyre more concerned about rushing you through the cashier where it seems theres 20 employees rather than having items on the shelves. Why have a sale if nothing is on the shelf? Plus, the last half dozen times weve been in there, theres been 1 woman on the actual grocery... Read more

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