Kroger Complaints and Reviews

Had an experience with Kroger?   Submit review ›
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), ,
  • 271+21 mobile complaints
  • $33K claimed losses
  • $113 average
Had an experience with Kroger?
Submit review › Submit review ›


  • 14 hours ago
  • Other
  • 2

I paid for my phone on10/30 of 20.00 plus tax, I then submitted it twice in error. All I wanted is the 2nd payment of 22.69 returned to me checking acct. I have tried 9 different ph numbers I either get nothing but recordings or transferred to the wrong State. I have been trying to get through for a customer service rep for the accounting Dept for I-wireless sprint. My payments were taken out... Read more

Was this review helpful? 0 0

Featured on Google+ › 100% FULL      

  • Oct 28
  • Food Stores
  • Cincinnati, Ohio
  • Lettuce
  • 94

My daughter made herself a salad from Krogers Iceberg lettuce yesterday, she is 12 years old!...I had a few bites out from her bowl an I had upset stomach today and called off work drinking pepto !!... She's had a severe tummy ache all day an finally this evening she wanted to try an eat... She requested her fave! Ranch salad, I get the lettuce out and I see black spots all over the lettuce, I... Read more

Was this review helpful? 1 2

Featured on Instagram › 100% FULL      

  • Oct 20
  • Food Stores
  • Roseville, Michigan
  • Birthday Cake Decoration
  • 16
  • 16
  • 350

I should have figured something like this would happen at this Kroger. I ordered a cake with my son who turned 13. He wanted a tropical theme with water/ocean and islands. The islands were supposed to be small and opposite sides of the cake but you can see that is definitely NOT what we received. So not only was he embarrassed but having a house full of 10,11,12 & 13 year olds making fun of... Read more

Was this review helpful? 1 2


  • Oct 19
  • Food Stores
  • Hermitage, Tennessee
  • Out Of Stock Items
  • 24

This Kroger on Lebanon Rd. in Hermitage, TN is always out of stock of many items! I've never seen a grocery store so out of stock! I've seen tiny small town grocery stores that have been inventory! I'm talking being out of things like name brand sodas and soups. They must just have no inventory control. If you always run out of popular items at the beginning of the week why don't you, oh I don't... Read more

Was this review helpful? 0 0


  • Oct 15
  • Drug Stores and Drugs
  • Jackson, Mississippi
  • Flu Shots
  • 1
  • 1
  • 40

On Oct. 14th 2014 the Kroger in Brandon Ms. did not give my husband and I the flu shot recommended for seniors. They gave us the regular shot because they were out of the stronger one. If they had told us we weren't getting the one for seniors we would have gone elsewhere for the shot. When I inquired as to why we didn't get the stronger shot I was told they were out of the one recommended for... Read more

Was this review helpful? 1 0
  • From mobile
  • Kroger
  • Oct 14
  • by anonymous
  • #546371

I got laid off because they had to many bagger their Add comment


  • Oct 10
  • Food Stores
  • Stafford, Texas
  • Rude Manager
  • 1
  • 1
  • 32

The store manager whose nametag said Mark, is extremely rude to customers. He was rude to me and I witnessed him being rude to an elderly woman. Food is short dated, deli bread goes moldy after a couple days. The pleasant employees don't seem to last. Baggers put heavy items on top of fragile items. Parking lot full of loose carts. I will only shop at HEB from now on. Not as close but, better... Read more

Was this review helpful? 2 0


  • Oct 02
  • Food Stores
  • Medication Refill
  • 36

I just simply wanted the pharmacist to submit an authorization for an early refill on a medication. This was not a narcotic and it was only 3 days early. I called two days in a row and the employees were rude and acted like I was "bothering" them. I was told a call had been put into my Dr. But nothing ever came of it. I'm not so much mad about the fact that I couldn't get the early refill but... Read more

Was this review helpful? 0 0


  • Sep 30
  • Food Stores
  • Bellevue, Washington
  • Rude Employee
  • 28

Very RUDE Caucasian lady at the Kroger on NW Hwy Dallas TX. She acts like she is busy to keep from helping a customer. I am in there EVERY morning and at first I thought she was just having a bad day!!!!! she is just RUDE!!!!! she tends to watch the black customers she will be faking like she is stocking and as soon as someone black heads to self check out...She is right there not willing... Read more

Was this review helpful? 0 1
  • From mobile
  • Kroger
  • Sep 28
  • by anonymous
  • #539679

Not happy Kroger is trying 2 pass off single rolls of toilet paper as doubles, how tacky is that?! I want my money back. Add comment

You are reading about Kroger.
Filing a new complaint about