Kroger Complaints and Reviews

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Kroger
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), , https://customer.kroger.com/comments/comments.aspx
  • 232+10 mobile complaints
  • $27.5K claimed losses
  • $114 average
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  • 1 day ago
  • Food Stores
  • Baltimore, Maryland
  • Unauthorized Transaction
  • 3

I have a Kroger Prepaid 1-2-3 Visa. A merchant processed an authorization on my card, then released the pending authorization when they processed the transaction. US Bank NA did not receive the release authorization and has told me that the pending hold would not be released until today. The merchant, merchant processor both called and supplied the release authorization 7 days ago. Regardless of... Read more

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I am a pissed off customer . There is a guy who tries so hard to make people to like him. But he gets nasty and smart with the customers as while with his Co worker.He likes to call people ***,*** and whores. When I heard him (Alex) say that , I needed to tell someone. Alex is a very rude and nasty young man who doesn't need to be working at any Kroger store.

Monday july the 6th 5:00-5:15..Waiting@the westion union my form filled out I'm next in line..but I had to wait until this man(white)fill his form out@the countertop...she actually stood there until he got finished.. I'm done next in line.. she tells me to hold up...plus it was hot in the store..

Been buying Kroger brand fruit bars for years. They were great, better than Edy's. Last time they were totally different, tasted awful. Why the switch? Customer service had no answer, but refunded my money

  • Jul 11
  • Food Stores
  • Dallas, Texas
  • Coupons
  • 7

If I had this issue just once, maybe twice I would not complain. But this happens at least once a week. A sale on an item is advertised, and it is not stocked. I have asked to speak with management about advertisiting a product that doesnt even have a place on the shelf and I'm told, "sorry, we might stock some later, not sure" or "The sale probably ended last week and the ads aren't updated" ... Read more

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  • Jul 08
  • Food Stores
  • Troy, Ohio
  • Salad Bar
  • 10

There is a clear problem w/ this location that upper management is willfully ignoring. This is the second time in recent months the salad bar was taken down early and the excuse this time was due to an employee calling off. Have ran into same issue w/ deli being closed early as well. Clearly upper management is choosing to ignore issues in this location and corporate needs to get involved at... Read more

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  • Jul 08
  • Food Vendors
  • Marion, Ohio
  • Plastic Containers
  • 7

Kroger has decided to move the Private Selections vegetables steam-able bags to bulky plastic containers. They are bulky and take up more space in my refrigerator and my trash, as well as I now have to take them out of the container before I can stream them. One major thing is that they are hard to open as you can not always grip the little triangle to open it. I hate the new packaging as it is... Read more

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  • Jul 06
  • Food Stores
  • Lynchburg, Virginia
  • Check Denial
  • 1
  • 22

I'm from Atlanta, GA, where I heavily support the Kroger stores in my Atlanta community, bypassing Publix, as well as, the "Newly opened Wal-Mart Supercenter" in the 30311 area code. My wife and I are visiting Lynchburg, VA for a two week course at Liberty University. I recently purchased some Tylenol and wanted to write a check. The cashier told me I could write the check $25 over the original... Read more

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  • Jul 04
  • Food Stores
  • Clarksville, Tennessee
  • Manager Actions
  • 24

Today while shopping at Krogers, a store manager asked me to leave the express lane. It was July 4th and the store was busy. I was next in line and moved to another since I thought he was moving me to a lane that was not occupied. I ended up behind a woman with a huge cart full of groceries. It turns out I was asked to leave the express lane because the manger thought I had more than 15 items. I... Read more

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  • Jun 29
  • Cellular Phone
  • Kingsport, Tennessee
  • Phone Account
  • 1
  • 14

on Sunday June 29th I bought a 50.00 I-wireless card that says the airtime value of the card is for 90 days when I punched in the pin number it said I had 30 days of airtime this card was bought solely for the purpose of giving me 90 days of unlimited texts and unlimited calling for 90 days. As I have now been shorted 60 days my other minutes were up July 7th. I feel cheated and defrauded of my... Read more

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