Kroger Complaints and Reviews

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Kroger
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), , https://customer.kroger.com/comments/comments.aspx
  • 276+21 mobile complaints
  • $33K claimed losses
  • $111 average
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  • Nov 08
  • Food Stores
  • Chicago, Illinois
  • 2
  • 2
  • 60

My wife was at kroger on richmond road in Lexington Ky she told Miss Shannon that she got bleach on her jeans and she had to use the restroom and walked in it. So she told Miss Shannon that her husband was in a accident and needed to know what do She said that her only issue was that her dog was her ony thing on her mind that it died today. Miss Shannon needs to be fired how rude! !!!! And she... Read more

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  • Nov 06
  • Food Vendors
  • Parker, Colorado
  • Store Manager
  • 4
  • 4
  • 75

My husband and I have been homeless for over 3 months, we have lived in Parker Colorado for many years. Almost 7 years ago my husband became ill, seizures, Liver disease and now early stage Parkinson's. He is also a veteran, we have lived outside of Parker for a while now but choose to return because we love the people and community. We have been approached by so many wonderful people some... Read more

Was this review helpful? 0 3

     

  • Nov 04
  • Food Stores
  • Rewards Card
  • 36

I had my bank cut a cashier's check to payoff my account. I had proof from my bank that 123 Rewards Kroger Visa, Cardmember Services cashed my check but when I looked at my account, it did not apply to my account. When I started phone followups, at first Cardmember Services told me it was "applied to your business account". I never had a business account with them or anyone else, meaning they... Read more

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  • Nov 02
  • Food Stores
  • Cookeville, Tennessee
  • Chicken
  • 2
  • 2
  • 43

Ihave been buying Kroger simple truth chicken for months under the impression it was raised humanly when I find out it's just Perdue chicken! What? It seems to me a lot of consumers of your Simple Truth chicken have been royally had. Something should be done to your customers to make this right! It was only by having heard something on NPR radio that I even know about this. Beyond having to... Read more

Was this review helpful? 0 1

     

  • Nov 01
  • Food Stores
  • Franklin, Indiana
  • Positive Experience
  • 1
  • 1
  • 15

Wow, Lots of complainers here. Kroger is seriously the best grocery store in the US. 100% customer satisfaction, and it's crazy to see Americans complain about the little stuff... Our grocery stores in America are outstanding. Read more

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  • Oct 31
  • Food Stores
  • Accounting Department
  • 19

I paid for my phone on10/30 of 20.00 plus tax, I then submitted it twice in error. All I wanted is the 2nd payment of 22.69 returned to me checking acct. I have tried 9 different ph numbers I either get nothing but recordings or transferred to the wrong State. I have been trying to get through for a customer service rep for the accounting Dept for I-wireless sprint. My payments were taken out... Read more

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  • Oct 28
  • Food Stores
  • Cincinnati, Ohio
  • Lettuce
  • 3
  • 3
  • 259

My daughter made herself a salad from Krogers Iceberg lettuce yesterday, she is 12 years old!...I had a few bites out from her bowl an I had upset stomach today and called off work drinking pepto !!... She's had a severe tummy ache all day an finally this evening she wanted to try an eat... She requested her fave! Ranch salad, I get the lettuce out and I see black spots all over the lettuce, I... Read more

Was this review helpful? 1 6

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  • Oct 20
  • Food Stores
  • Roseville, Michigan
  • Birthday Cake Decoration
  • 18
  • 18
  • 621

I should have figured something like this would happen at this Kroger. I ordered a cake with my son who turned 13. He wanted a tropical theme with water/ocean and islands. The islands were supposed to be small and opposite sides of the cake but you can see that is definitely NOT what we received. So not only was he embarrassed but having a house full of 10,11,12 & 13 year olds making fun of... Read more

Was this review helpful? 2 5

     

  • Oct 19
  • Food Stores
  • Hermitage, Tennessee
  • Out Of Stock Items
  • 41

This Kroger on Lebanon Rd. in Hermitage, TN is always out of stock of many items! I've never seen a grocery store so out of stock! I've seen tiny small town grocery stores that have been inventory! I'm talking being out of things like name brand sodas and soups. They must just have no inventory control. If you always run out of popular items at the beginning of the week why don't you, oh I don't... Read more

Was this review helpful? 1 1

     

  • Oct 15
  • Drug Stores and Drugs
  • Jackson, Mississippi
  • Flu Shots
  • 1
  • 1
  • 51

On Oct. 14th 2014 the Kroger in Brandon Ms. did not give my husband and I the flu shot recommended for seniors. They gave us the regular shot because they were out of the stronger one. If they had told us we weren't getting the one for seniors we would have gone elsewhere for the shot. When I inquired as to why we didn't get the stronger shot I was told they were out of the one recommended for... Read more

Was this review helpful? 1 1
 
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