Kroger Complaints and Reviews

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Kroger
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), , https://customer.kroger.com/comments/comments.aspx
  • 247+13 mobile complaints
  • $29K claimed losses
  • $112 average
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  • 1 day ago
  • Food
  • Lite Fruit Cocktail
  • 6

We have enjoyed Ralph's Lite Fruit cocktail for years, purchasing at least 20 cans per week (80 cans per month!). We eat it every single day, at least 3 cans per day. =========HOWEVER, Kroger has now substituted pure WATER for "100% natural fruit juice" in the Lite Fruit cocktail. Kroger has NOT indicated such a change to water on its label. This is ILLEGAL labeling. Besides that, the water... Read more

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  • From mobile
  • Kroger
  • 1 day ago
  • by anonymous
  • #525975

3 checkers working at night and you have to go to self check out Evanston WY Really?? A bunch of lazy people work at night. They either pretend to be busy or are too busy talking to each other to wait on you. Pathetic!!!!! Add comment

  • Aug 22
  • Supermarkets and Malls
  • Filthy Store
  • 19
Kroger - Filthy store
1 of 2

Your store at 71st and Georgetown Rd Indianapolis is filthy you have people standing around talking to each other and walking by filth. One young lady was trying hard to bring carts in from the parking while of others were socializing. This is almost the case at this store on every vist. I finally spoke the a manager and he listen but apparently it did not result in correcting this. It is... Read more

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  • Aug 21
  • Appliances and Electronics
  • Return Policy
  • 11

I am elderly & bought a phone at Kroger, & bought a $50 Unlimited Card. Within a few days I realized I could not see the small letters & #'s so I took it back to Kroger & nicely asked for a different phone. I was told by the sales clerk I had 30 days to return it but the manager said the policy was 14 days - I missed the deadline of 1 day. He offered me a really cheap phone... Read more

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  • Aug 20
  • Supermarkets and Malls
  • Bowling Green, Kentucky
  • Employee Mistake
  • 19

Went to Kroger in Bowling Green, KY 31-W Bypass. Went to wire 400.00 to my bank account in another state thru Western Union. Paid extra fee to have it in my account the same day. Cashier put in Routing number as my acct. number. I thought that was the main mistake, but in trying to locate my money a Western Union Supervisor informed me that their location was not set up to send directly to a... Read more

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  • Aug 20
  • Snack Bars and Fast Food, Bars
  • Richardson, Texas
  • Incompetant Management
  • 20

The store at Thomas Crossroads in Sharpsburg Ga has been my store for over 15 years now the products are sub standard the Meat is awful I now go to Publix for my meat I am a Fla girl and when I moved to Ga it was Kroger or Walmart back then it was good and now they have the worst food my last complaint was at 10am during the week and no milk or cream was out. I could see through the dairy doors... Read more

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  • Aug 19
  • Food Stores
  • Rude Cashier
  • 1
  • 29

1/2 weeks ago, I went to the Kroger located at South Blvd, Troy, MI at approximately 11:00 p.m. When I went to the UScan checkout, the cashier (a middle aged woman with short dark brown hair) literally hide underneath one of the registers while I was checking out my items. Unfortunately, I had some coupons and she was forced to come out from hiding to scan the them. When she came towards me... Read more

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  • Aug 17
  • Food Stores
  • Covington, Georgia
  • Bad Customer Service
  • 1
  • 29

Went to the Kroger in Covington, GA. The person at check-in we dealt with (Bridget was on the name tag) was a complete ***. Not only did she insult my wife, she thought it was funny. She said she hoped most customers would "burn in ***." She didn't even have the mental capacity to realize that she was attempting to sell us pot while we were in the parking lot a few days later after giving us such... Read more

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  • Aug 14
  • Food Stores
  • Arlington, Texas
  • Rude Managment
  • 1
  • 42

Early on morning of August 14th, around 5:15, I entered the Kroger at 945 W Lamar Blvd Arlington, TX 76012 where I am a regular customer and was told to leave. I asked why the store was closed when it is supposed to be open 24 hours. I was informed that the floor in the back of the store was being waxed. I asked if the store was open 24 hours and the employee responded "yes, but it is closed... Read more

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  • Aug 13
  • Food Stores
  • Covington, Georgia
  • Rude Service Agent
  • 3
  • 27

Customer service agent was rude making comment about me not a regular shopper, and that I don't deserve the same treatment as customers that attend that store regularly. There was a young lady that was willing to help me and accept a legitimate coupon, but, to my surprise, the manager was notified by that same old agent, and said that he is not going to accept that coupon because he just,... Read more

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