Kroger Complaints and Reviews

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Kroger
Main address: 1014 Vine Street 45202-1100 Cincinnati Ohio
1-800-KROGERS (1-800-576-4377), , https://customer.kroger.com/comments/comments.aspx
  • 249+14 mobile complaints
  • $29K claimed losses
  • $110 average
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  • From mobile
  • Kroger
  • 6 hours ago
  • by anonymous
  • #527901

Last trip to Columbus MS Kroger. So much for a remodel when the employees are too busy visiting with each other to check out the customers. Add comment

  • 1 day ago
  • Food Stores
  • 3

I bought a 10oz frozen package of Kroger Wild Caught Jumbo Shrimp and was shocked at how small the shrimp were. I have since learned that "jumbo" (or any size designation) is not a regulated word and is meaningless unless a per pound count is stated on the package. Additionally, the shrimp were in poor condition, icy, some were broken. It was too late to return them for my planned dinner, so I... Read more

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  • Aug 26
  • Supermarkets and Malls
  • Spring, Texas
  • Customer Offend
  • 12

I am a loyal KROGER shopper. Right now in Spring, Tx it is 91 with heat node of 101. I just left Kroger and saw an elderly man, an employee, he drags his leg and he was out gathering carts. I broke a sweat walking to my car. I called to comment and the female manager simply said, "He knows it is his job." Then quickly added, "He asked to go out" Of course he wants to do his job, elderly people... Read more

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  • Aug 26
  • Snack Bars and Fast Food, Bars
  • Lite Fruit Cocktail
  • 8

We have enjoyed Ralph's Lite Fruit cocktail for years, purchasing at least 20 cans per week (80 cans per month!). We eat it every single day, at least 3 cans per day. =========HOWEVER, Kroger has now substituted pure WATER for "100% natural fruit juice" in the Lite Fruit cocktail. Kroger has NOT indicated such a change to water on its label. This is ILLEGAL labeling. Besides that, the water... Read more

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  • From mobile
  • Kroger
  • Aug 26
  • by anonymous
  • #525975

3 checkers working at night and you have to go to self check out Evanston WY Really?? A bunch of lazy people work at night. They either pretend to be busy or are too busy talking to each other to wait on you. Pathetic!!!!! Add comment

  • Aug 22
  • Supermarkets and Malls
  • Filthy Store
  • 22
Kroger - Filthy store
1 of 2

Your store at 71st and Georgetown Rd Indianapolis is filthy you have people standing around talking to each other and walking by filth. One young lady was trying hard to bring carts in from the parking while of others were socializing. This is almost the case at this store on every vist. I finally spoke the a manager and he listen but apparently it did not result in correcting this. It is... Read more

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  • Aug 21
  • Appliances and Electronics
  • Return Policy
  • 12

I am elderly & bought a phone at Kroger, & bought a $50 Unlimited Card. Within a few days I realized I could not see the small letters & #'s so I took it back to Kroger & nicely asked for a different phone. I was told by the sales clerk I had 30 days to return it but the manager said the policy was 14 days - I missed the deadline of 1 day. He offered me a really cheap phone... Read more

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  • Aug 20
  • Supermarkets and Malls
  • Bowling Green, Kentucky
  • Employee Mistake
  • 20

Went to Kroger in Bowling Green, KY 31-W Bypass. Went to wire 400.00 to my bank account in another state thru Western Union. Paid extra fee to have it in my account the same day. Cashier put in Routing number as my acct. number. I thought that was the main mistake, but in trying to locate my money a Western Union Supervisor informed me that their location was not set up to send directly to a... Read more

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  • Aug 20
  • Snack Bars and Fast Food, Bars
  • Richardson, Texas
  • Incompetant Management
  • 20

The store at Thomas Crossroads in Sharpsburg Ga has been my store for over 15 years now the products are sub standard the Meat is awful I now go to Publix for my meat I am a Fla girl and when I moved to Ga it was Kroger or Walmart back then it was good and now they have the worst food my last complaint was at 10am during the week and no milk or cream was out. I could see through the dairy doors... Read more

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  • Aug 19
  • Food Stores
  • Rude Cashier
  • 1
  • 1
  • 30

1/2 weeks ago, I went to the Kroger located at South Blvd, Troy, MI at approximately 11:00 p.m. When I went to the UScan checkout, the cashier (a middle aged woman with short dark brown hair) literally hide underneath one of the registers while I was checking out my items. Unfortunately, I had some coupons and she was forced to come out from hiding to scan the them. When she came towards me... Read more

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